Customer Relationship Associate (CRA)
Career Land Center, LLC
A growing transportation brokerage in Grapevine, TX is seeking a Customer Relationship Associate to serve as a primary point of contact for clients, building long-term relationships while driving retention and growth.
This role combines brokerage sales, account management, and freight operations exposure - ideal for someone who thrives on communication, follow-through, and problem-solving within the transportation industry. Responsibilities- Serve as the main point of contact for an assigned book of transportation accounts, managing day-to-day communication and relationship health
- Generate new freight opportunities and identify client needs, proactively recommending solutions to strengthen retention and satisfaction
- Coordinate FTL, Dry Van, Reefer, Drayage, Intermodal, Specialized, and Over-Dimensional freight
- Develop freight pricing strategies that balance competitiveness and profitability
- Coordinate with internal Carrier Development and Operations teams to resolve client issues, claims, and service disruptions quickly and accurately
- Build and maintain strong carrier relationships
- Track client interactions, opportunities, and account status in CRM/TMS systems
- Support account growth through upselling, renewals, and referral development
- Monitor transportation market trends and growth opportunities
- Prepare and present regular account reviews and status updates
- 5+ years of experience within a non-asset freight brokerage environment (business development, account management, or transportation sales)
- Strong understanding of freight pricing and transportation execution
- Knowledge of FTL, Dry Van, Reefer, Specialized Freight, Intermodal, and Over-Dimensional Freight
- Strong verbal and written communication and negotiation skills
- Experience with Transportation Management Systems (TMS) and CRM tools
- Highly organized with strong follow-through and attention to detail
- Ability to manage multiple client relationships simultaneously
- Transportation brokerage sales professionals with operational experience
- Freight professionals with account management and carrier execution exposure
- Asset-based transportation experience is a plus
Vacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Customer Relationship Associate (CRA) in Grapevine, TX vacancy
$60k - $125k
...Customer Relationship Associate (CRA) Company: HireNow Staffing (Direct Placement Partner) HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Relationship Associate (CRA) to join one of our valued client partners. This opportunity is designed...SuggestedWork at officeVisa sponsorshipHirenow Staffing Inc
Grapevine, TX13 hours ago- ...CUSTOMER RELATIONSHIP ASSOCIATE (CRA) Location:Grapevine, Texas (Onsite) Qualifications: - Freight brokerage, transportation sales, or logistics operations experience preferred - Strong communication and negotiation skills - TMS/CRM proficiency a...Suggested
Equiliem
Grapevine, TX4 days ago $60k - $115k
...Job Title CUSTOMER RELATIONSHIP ASSOCIATE (CRA) Client Confidential Client (Transportation Brokerage) Location Grapevine, Texas (Onsite) Compensation $60,000 - $115,000 Qualifications Freight brokerage, transportation sales, or logistics operations experience preferred...Suggestedadvatixinc
Grapevine, TX1 day ago$60k - $125k
...Customer Relationship Associate (CRA) HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Relationship Associate (CRA) to join one of our valued client partners in Grapevine, Texas. This full-time onsite opportunity is ideal for an experienced...SuggestedFull timeTemporary workWork at office$60k - $125k
...and seeking transportation professionals who can contribute to business growth, customer development, and operational execution. Position Summary: The Customer Relationship Associate (CRA) is responsible for driving new business development, managing customer...SuggestedFull timeTemporary workWork at office$60k - $125k
...A growing company in Grapevine, TX is seeking a Customer Relationship Associate to serve as a primary point of contact for clients, building long-term relationships while driving retention and growth. This is a client-facing role ideal for someone who thrives on communication...Full time- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every... ...and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and...Contract workPart timeLocal area
Dollar Tree
Grapevine, TX7 days ago - ...Customer Service Associate At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will... ...delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class...Work at officeFlexible hoursNight shift
PGA TOUR Superstore
Southlake, TX13 hours ago $30.8k - $56.53k
...Customer Service Technical Associate The Customer Service Technical Associate provides support to our business and individual tax software clients... ...necessary; record these interactions in our customer relationship database Identify and document resolution to reoccurring...Work experience placementWork at officeFlexible hoursAfternoon shift- ...Join to apply for the Customer Support Associate role at HappyFox . HappyFox is a fast-growing SaaS customer support platform. At HappyFox, Inc., it is all about bringing the happiness quotient to support teams. We offer cloud-based Helpdesk, Live Chat, and Enterprise...Full timeCasual work
HappyFox
Southlake, TX1 day ago - ...Marshalls in Lake Worth, FL is hiring for a store associate role focused on delivering a high-quality customer experience while maintaining a clean, organized sales floor. You will engage with customers, assist with purchases, and support loss prevention and merchandising...Shift work
Dormont Manufacturing Company
Southlake, TX3 days ago $16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Coppell, TX4 days ago- ...Customer Success Manager We are a global Enterprise Software solution provider with a passion for sustainability, we pride ourselves... ...central point of contact for our clients, nurturing strong relationships and ensuring they get the most out of our solutions. You'll...
ISIS Papyrus Europe AG
Southlake, TX4 days ago - ...conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 1... ..., and we're now looking for a Customer Support Associate based in Latin America to support our growing customer base...Remote workFlexible hoursNight shift
GrabJobs
Arlington, TX4 days ago - ...Service Sales Representative is responsible for determining customer needs, developing and estimating project solutions for HVAC,... ...exceeding sales objectives, developing multi-layer customer relationships and creating a backlog of work to support short and long-term...Temporary workWork at office
$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Grapevine, TX1 day ago- Pandora A/S en Grapevine busca un asociado de ventas a tiempo parcial que comparta su pasión por las joyas y brinde una experiencia de primera clase. El candidato ideal debe tener al menos un año de experiencia en ventas y habilidades de comunicación efectivas. Se ofrece...Flexible hours
- Macy's is seeking a Retail Selling Colleague in Grapevine, Texas, to deliver exceptional customer service and achieve sales goals. In this role, you will engage customers, maintain an inviting sales floor, and contribute to a team-oriented environment. The ideal candidate...
- Chico's is seeking a Sales Associate in Southlake, Texas to support the management in delivering a customer-focused sales experience. The role emphasizes training in sales techniques and multi-tasking to meet company goals. The ideal candidate will have previous retail...Flexible hours
- ...retail in Lewisville, Texas. This position involves building customer relationships from greeting to post-sale, assisting with visual... ...work environment and encourage applicants to consult with associates at all levels. Diverse applicants are welcomed as we promote...
$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull timeTractor Supply
Grapevine, TX4 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Coppell, TX4 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for greeting customers, scanning merchandise, processing cash and card payments, handling returns, assisting customers with product...Hourly payFull timePart timeFamily Dollar
Coppell, TX4 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Grapevine, TX2 days ago- ...the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living... ...and resellers. In this role, you will nurture the relationship with the channel partners and distributors, implement the company...Work experience placementHome office
Cargill
Coppell, TX1 day ago - ...Position Type Full Time Education Level High School Category Customer Service Description About Us Inform Diagnostics, a Fulgent... ...care. Use internal technologies including CRM (Customer Relationship Management) and LIS (Laboratory Information System). Work...Full timeFlexible hoursShift work
- ...Customer Satisfaction Representative Kubota Tractor Corporation (KTC) is a market leader... .... What We Are Looking For Associate degree preferred; equivalent education... ...solutions. Excellent customer service and relationship-building skills, with a commitment to...Work at officeLocal areaRemote workFlexible hours
- ...LE+ Sales Representative to drive sales of its innovative products for law enforcement and governmental customers. You will build and maintain customer relationships, promoting products like defibrillators and stair chairs while achieving sales targets. The ideal candidate...
- Carter in Grapevine, Texas is seeking a Seasonal Associate to join its team and provide excellent customer service in a fast-paced retail environment. In this role, you will assist customers with their shopping experience, provide product information, and handle transactions...Seasonal workFlexible hours
- Advatix Inc. is seeking a professional for a full-time position in Grapevine, Texas. The ideal candidate will have experience in freight brokerage, transportation sales, or logistics operations. Strong communication and negotiation skills are necessary, along with proficiency...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relationship Associate (CRA). Be the first to apply!
Related searches
- insurance customer service advisor Grapevine, TX
- customer service representative hiring Grapevine, TX
- customer service representative data entry Grapevine, TX
- customer associate Grapevine, TX
- customer advisor Grapevine, TX
- customer success associate Grapevine, TX
- part time customer service representative work from home Grapevine, TX
- customer service administrator Grapevine, TX
- warehouse customer service representative Grapevine, TX
- client service specialist Grapevine, TX