Office Manager

Office Manager - Corporate Headquarters

This position reports to the Executive Director of Human Resources.

Responsibilities

• Oversee front desk operations by greeting visitors, managing visitor inquiries, screening walk-in vendors, and notifying appropriate staff of scheduled arrivals
• Answer, screen, and route phone calls and emails with professionalism and discretion
• Track department expenses and process expense reports for CEO as needed
• Coordinate executive calendars, meetings, room schedules, Board meeting meals and invitations
• Coordinate travel arrangements, itineraries, accommodations, and related appointments
• Support Customer Service team with call overflow, tracking and transfers
• Manage calendar and prepare and mail employee birthday and anniversary cards
• Manage the stocking, ordering, and inventory of employee uniforms
• Participate in planning and execution of employee appreciation and company events
• Sort and distribute incoming mail; prepare outgoing mail, postage, and certified mail as needed
• Maintain funds and supplies for postage meter
• Maintain and stock office supplies for the front office
• Stock conference rooms, training rooms, and coffee bars with coffee, condiments, and water
• Prepare correspondence and maintain organized physical and digital filing systems and databases
• Perform other duties as assigned

Requirements

• High school diploma or GED required; associate's or bachelor's degree preferred
• Minimum of 3 to 5 years of proven experience supporting upper management in an office or administrative setting
• Professional, helpful manner with discretion, confidentiality, and sound judgment
• Proficient with computers, email, Microsoft Office Suite, multi-line phone systems, and general office equipment use and maintenance
• Strong organization, attention to detail, time management, and multitasking skills
• Clear written and verbal communication skills, including the ability to understand instructions in English and communicate effectively with staff and clients
• Ability to work effectively in a team environment
• Proactive problem-solving skills with the ability to address daily issues quickly and calmly

Work Environment – Office:

• Office Equipment
• May occasionally be required to access manufacturing or production areas; applicable safety protocols and PPE apply

Prepared by: Human Resources

Approved by: Executive Director of Human Resources