Patient Services Representative

Patient Services Representative Location: Los Angeles, CA 90048 Duration: 13 Weeks Notes: Float Location: Los Feliz OBGYN Shift: 8-hour shift between 6:00 AM 6:00 PM, with occasional Saturdays required Required Qualifications: High School Diploma or GED Experience with medical insurance, referral processes, and benefit plans Minimum of 1 year of recent experience in an outpatient clinic or medical office setting Ability to read, comprehend, and respond accurately to detailed oral and written instructions Preferred Qualifications: 2+ years of recent experience as a Patient Service Representative Experience with CS-Link/Epic electronic medical record systems Understanding of medical terminology Job Duties: Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient and provider correspondence Explain policies, procedures, and services to patients Maintain a clean and sanitized workspace following department guidelines Note: This job description reflects the primary duties and responsibilities of the position but is not exhaustive. Other duties may be assigned at any time with or without notice.