Payroll Analyst

Payroll Analyst

The Payroll Analyst reports to the Payroll Manager. Under general supervision, ensures compliance with established payroll policies and procedures as well as federal and state regulations. Maintains accurate payroll records, reviews payroll data submitted by department management, and prepares data for system input. Audits transactions submitted for the payment of wages and inputs data for payroll processing.

Owns assigned payroll activities and payroll-related issues from intake through final resolution, ensuring accurate outcomes, proper documentation, timely response, adherence to defined service level expectations, escalation protocols, and payroll control standards. Communicates regularly with supervisors and managers throughout the organization regarding interpretation of payroll policies and researches and resolves related issues.

Reviews payroll data, timesheets, prior pay adjustments, off-cycle check requests, and special pay forms prepared by departments, ensuring proper documentation and authorization.

Generates, reviews, distributes, and resolves discrepancies identified in pre- and post-payroll audit reports prior to payroll processing.

Verifies accuracy of payroll transactions entered online or interfaced from external sources; analyzes rejected or out-of-balance items and submits corrected information.

Communicates with department managers, supervisors, and timekeepers regarding required corrections, pay adjustments, time entry issues, retroactivity, and payroll results.

Provides effective payroll support for UKG (Kronos) Workforce Management / Time and Attendance, including calculation support, reporting, troubleshooting, and interpretation of results.

Owns payroll inquiries and issues from intake through final resolution using Workday Help or designated tracking tools, applying defined escalation thresholds for complex pay issues, system defects, union interpretation questions, and compliance or tax-related exposure.

Provides in-depth troubleshooting for payroll or application errors and escalates issues to Payroll Systems Analysts as appropriate.

Processes manual checks, supplemental payrolls, stop payments, reversals, reissues, lost or destroyed checks, and prior-year W-2s in accordance with policy and approved exceptions.

Supports payroll controls and audit readiness by preparing reconciliation support and documentation for internal and external audits.

Works closely with Human Resources, Benefits, Retirement, Finance, Payroll Tax, and Information Services partners to resolve payroll-related matters and support payroll-related projects, testing, and end-user training activities.

Creates, updates, and maintains internal payroll procedures, job aids, and documentation; identifies opportunities for process improvements and enhanced service delivery.

Provides support to the Employee Self-Service portal and delivers timely, professional customer service to employees, managers, and departments.

Maintains payroll records and files in accordance with documentation and retention requirements.

Handles confidential employee information with sensitivity and discretion.

Incumbent functions independently within established department policies and practices; refers complex issues to the Payroll Manager when clarification of policy, procedure, or federal/state regulations is required.

Performs other related duties as required.

Basic Knowledge: High school diploma required; additional accounting or payroll coursework preferred. Proficiency in Microsoft Office (Excel, Word, Outlook).

Strong analytical, communication, and organizational skills.

Ability to manage confidential information and operate effectively in a high-volume environment.

Experience: Minimum two years of payroll or accounting experience, including hands-on experience processing payroll in Workday Payroll. Demonstrated experience supporting UKG (Kronos) Workforce Management / Time and Attendance is required.

Associate or Bachelor's degree may substitute for experience. American Payroll Association Fundamental Payroll Certification (FPC) is preferred.

Supervisory Responsibility: None

Pay Range: $23.11-$38.16

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type: Monday-Friday 8am-4:30pm

Work Shift: Day

Daily Hours: 8 hours

Driving Required: No