Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Leader

Chipotle Mexican Grill

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.?

WHAT YOU'LL DO

  • In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:

  • Making sure great tasting, high quality food is served

  • Helping to resolve food quality issues

  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed

  • Helping to resolve customer incidents and working to ensure positive customer experiences

  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules

  • Developing and cross training all front of house Crew

  • Assisting with Crew performance reviews

  • Developing future Service Leaders

  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork

  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary

  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy

  • Have knowledge and experience of cash handling policies and procedures

  • Have knowledge of Food Safety and health department matters

  • Have familiarity with office paperwork

  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

  • Have a high school diploma

  • Have restaurant experience

WHAT'S IN IT FOR YOU

  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)

  • Free food (yes, really FREE)

  • Medical, dental, and vision insurance

  • Digital Tips

  • Paid time off

  • Holiday closures

  • Competitive compensation

  • Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Service Leader in Lakeland, FL vacancy
  • Chipotle - 3434 South Florida Avenue - Responsibilities: Make sure great tasting, high quality food is served; Help to resolve food quality issues; Support food safety including hand washing, glove changes, time and temperature monitoring, shelf life monitoring, and Daily...
    Suggested
    Shift work

    Chipotle

    Lakeland, FL
    3 days ago
  •  ...Guest Service Lead Born & Bread Bakehouse | 1113 S. Florida Ave., Lakeland, FL 33803 | Full-Time About the Role Born & Bread Bakehouse is seeking an experienced Guest Service Lead to oversee our front-of-house team and ensure every guest receives an exceptional... 
    Suggested
    Full time
    Shift work
    Weekend work

    Born & Bread Bakehouse

    Lakeland, FL
    16 days ago
  • $158.5k - $250.5k

     ...Client Service Lead Jacobs is seeking a dynamic and experienced Client Service Lead to drive strategic growth and client engagement...  ...Jacobs at industry conferences and events, positioning us as a leader in transportation solutions. Work closely with sales, operations... 
    Suggested
    Full time
    Remote work

    Jacobs Solutions

    Lakeland, FL
    3 days ago
  • Bridgestone America, Inc. in Lakeland, FL seeks an experienced Auto Service Manager to lead technicians and deliver exceptional customer care. You will recruit, train, and coach staff, schedule work, oversee service quality, and drive sales through proactive communication... 
    Suggested

    Bridgestone America, Inc.

    Lakeland, FL
    1 day ago
  •  ...Resident Service Coordinator Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2009 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide... 
    Suggested
    Local area

    Silver Tree Residential, LLC

    Plant City, FL
    3 days ago
  •  ...Job Description Job Description Summary The Service Coordinator coordinates and supports the service department by being a liaison between Technicians, Service Manager, Sales Department, and Customers. This position is also responsible for ensuring that service... 
    Work at office
    Local area
    Work visa
    Flexible hours
    Shift work

    Trinova Inc

    Lakeland, FL
    2 days ago
  •  ...Job Description Job Description At Northbridge University, we are looking for a Career Services Coordinator !  The Career Services Coordinator actively promotes and develops career development training for students and employment opportunities for graduates.... 
    Internship
    Local area
    Afternoon shift

    Northbridge University

    Lakeland, FL
    11 days ago
  • $75k

     ...Regional Operations Manager – Valet Trash Services Employment: Full-time, W-2 | Biweekly pay Compensation: $75,000 base salary plus...  ...each night. We're looking for an experienced operations leader to lead and manage multiple District Managers across an assigned... 
    Hourly pay
    Full time
    Part time
    Local area
    Night shift
    Weekend work
    Afternoon shift

    Community Concierge Services

    Lakeland, FL
    5 days ago
  • $70k - $76.75k

     ...Florida and produces over 20,000 tons of Structural Steel annually with the latest BIM fabrication technology.  ~ GMF Steel Group services the Southeastern US and Gulf Coast with over 300 employees across 4 offices.  ~ GMF Steel Group core sectors of the Structural... 

    GMF Steel

    Lakeland, FL
    18 days ago
  • $60k - $65k

     ...food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift Drive revenue...  ...deliver it consistently Experience training and developing hourly leaders in fast-paced environments A floor-first management style with... 
    Hourly pay
    Flexible hours
    Shift work
    Night shift

    Lucky Strike Entertainment

    Lakeland, FL
    1 day ago
  •  ...setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales... 
    Flexible hours
    Shift work

    McDonald's

    Plant City, FL
    4 hours ago
  • The Michaels Companies is seeking a Sales Merchandise Manager in Lakeland, FL to lead merchandising and store operations, including truck processing, planogram sets and visual standards. You will drive inventory accuracy, pricing integrity, and promotional execution to ...

    The Michael's Companies

    Lakeland, FL
    1 day ago
  • $15.1 - $22.69 per hour

     ...points and less than full loads Confirm that all vehicles can operate safely, and engage service and towing teams when inoperable vehicles are found Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and make... 
    Hourly pay

    Cox Automotive Inc.

    Lakeland, FL
    4 days ago
  • $100k - $105k

     ...driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we... 
    Work at office
    Night shift

    McKesson

    Lakeland, FL
    1 day ago
  • Job Description Job Description Description: Coordinates the day-to-day schedule of the Anesthesia Department for the LRH OR and OH departments, LRH GI unit LSDC OR and GI departments and BRMC Maintains department vacation, holiday and call calendars. Researches...
    Work at office

    WATSON CLINIC

    Lakeland, FL
    27 days ago
  •  ...Description Job Description Description: Summary/Objective Manages and directs daily operation of assigned staff. Manages services and activities of clinical service/profit centers, Manages performance of staff and promotes high morale, Assists Director in meeting... 
    Full time
    Work at office

    WATSON CLINIC

    Lakeland, FL
    13 days ago
  •  ...solutions. The Role We're looking for a hands-on, results-driven Service Manager to lead our Orlando Service Center and play a key role...  ...across the branch. If you're a strong operational leader who enjoys developing teams, improving processes, and delivering... 
    Full time

    Xylem

    Lakeland, FL
    2 days ago
  •  ..., applicants, visitors, and vendors while maintaining a high level of professionalism, organization, confidentiality, and customer service. Working collaboratively with the Florida leadership team and the Company's Human Resources, Accounting, Project Management, and... 
    Work at office

    Vogel Bros. Building Co

    Lakeland, FL
    a month ago
  •  ...points and less than full loads. Confirm that all vehicles can operate safely, and engage service and towing teams when inoperable vehicles are found. Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and... 
    Visa sponsorship
    Flexible hours

    Cox Enterprises

    Lakeland, FL
    2 days ago
  • $21 - $22 per hour

    ARE YOU READY TO GROW AND ADVANCE YOUR CAREER? JOIN OUR TEAM! Recently voted as 2026's Best Staffing Firm to Work For by Staffing Industry Analyst ;  Accurate Personnel is hiring immediately an Account Manager to join our team in Lakeland, Florida.  In this role...
    Weekly pay
    Full time
    Start working today
    Work at office
    Local area
    Immediate start
    Monday to Friday

    Accurate Personnel Llc

    Lakeland, FL
    a month ago
  • $18.54 - $27.81 per hour

     ...Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the... 
    Daily paid
    Minimum wage
    Full time
    Temporary work
    Part time
    Local area

    Bridgestone America, Inc.

    Lakeland, FL
    1 day ago
  • Pulse is seeking a Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the... 
    Daily paid
    Flexible hours
    Shift work
    Weekend work

    Workstream

    Lakeland, FL
    3 days ago
  •  ...or looking to launch your career, GEODIS is the place! *Eligibility varies based on location, job, employee type, or length of service. What you will be doing: Tracks employee hours in account to provide feedback Directs team of employees for one or more... 
    Full time
    Temporary work
    Part time
    Seasonal work
    Work at office
    Worldwide
    Shift work
    Night shift
    Weekend work

    Geodis

    Lakeland, FL
    2 days ago
  •  ...maintaining high safety standards, and fostering effective communication between field personnel and management. If you are a hands-on leader with strong organizational skills and a passion for optimizing field activities, this opportunity offers a dynamic work environment... 
    Work at office

    Cook Const Co

    Plant City, FL
    1 day ago
  •  ...throughout North America. We specialize in delivering high-quality services that extend the life of critical infrastructure, protect...  ...satisfaction while helping develop the next generation of field leaders. In this role, you will report directly to Operations Leadership... 
    Temporary work
    Flexible hours
    Night shift

    Justrite Manufacturing

    Plant City, FL
    1 day ago
  •  ...grow our client base and increase revenue Participate in community outreach and marketing initiatives to raise awareness of our services and attract new clients Ensure compliance with all state and federal regulations related to home healthcare services... 
    Full time
    Work at office
    Local area
    Flexible hours

    Parx Home Health Care

    Lakeland, FL
    more than 2 months ago
  •  ...preparing submission to proposing and binding coverages as needed. This position also performs all other duties required to establish, service, and maintain accounts. Essential Functions: Develops retention strategy and new business acquisition meetings with... 
    Full time
    Work experience placement

    Foundation Risk Partners

    Lakeland, FL
    more than 2 months ago
  • $150k

     ...problems! Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help... 
    Base plus commission
    16 hours
    Full time
    Contract work
    For contractors
    Remote work
    Relocation package
    Night shift

    Equipmentshare

    Lakeland, FL
    more than 2 months ago
  •  ...performance across franchisee restaurants. Reporting to the VP of Training and collaborating with multi-unit field leadership, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across... 

    Steak n Shake

    Lakeland, FL
    1 day ago
  • Overview If you've always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster. As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations...
    Hourly pay

    Red Lobster

    Lakeland, FL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Leader. Be the first to apply!