Plumbing & HVAC Sales Manager
$2,500 per monthP.E.A.C.H. Teams
Sales Manager
Full-Time | Revenue, Coaching & Sales Execution
Role Overview
The Plumbing & HVAC Sales Manager is responsible for the overall sales output, efficiency, and execution of long-term solution presentations across the business.
This role owns the performance of the sales engine end-to-end: from technician-to-sales hand off, to in-home presentation quality, to pricing discipline, margin protection, and closing outcomes. Success in this role requires hands-on coaching, strict adherence to process, and relentless focus on measurable results.
Core Responsibilities
Sales Output & Performance Ownership
- Own daily, weekly, and monthly sales performance
- Ensure daily sales goals are met or exceeded
- Drive consistent sales per lead performance with a minimum target of $2,500 per lead
- Hold individual salespeople accountable to personal and team targets
Turnover Optimization (Tech → Sales)
- Ensure a minimum 75% turnover rate from field technicians to the sales team
- Coach technicians on identifying, documenting, and escalating long-term solution opportunities
- Ensure turnovers are clean, timely, and properly framed
- Eliminate missed or mishandled sales opportunities
Long-Term Solution Presentation Excellence
- Ensure every long-term solution presentation follows strict sales protocols
- Tie all recommendations directly back to failed system vitals and documented findings
- Enforce the standard of five options presented on every job
- Ensure options are clearly structured, explained, and easy for the customer to understand
Coaching & Development (Technicians & Sales Staff)
- Coach technicians on pre-frame, findings communication, and proper handoff
- Coach sales staff on in-home presentation, option strategy, objection handling, and closing
- Reinforce consistency — no freelancing, no off-script presentations
- Use real calls and outcomes as coaching opportunities
Pricing, Margin & Option Integrity
- Ensure all jobs are priced correctly and consistently
- Verify all presented options meet or exceed gross margin benchmarks
- Prevent under pricing, short-cutting, or misaligned options
- Ensure customers receive value-aligned, defensible solutions
Process & Protocol Enforcement
- Enforce strict adherence to the sales process at all times
- Ensure failed vitals are clearly documented and connected to solutions
- Maintain consistency across all salespeople and technicians
- Identify and correct process breakdowns immediately
Same-Day / Next-Day Install Push
- Drive urgency and execution for same-day and next-day installs at point of sale
- Coordinate with operations to ensure install availability aligns with sales commitments
- Reduce delays between sale and install wherever possible
Key Metrics This Role Owns
- Sales per lead (minimum $2,500)
- Turnover rate from technician to sales (minimum 75%)
- Daily and weekly sales goal attainment
- Gross margin adherence
- Option consistency (5 options per job)
- Close rate on long-term solutions
What Success Looks Like
- Sales performance is predictable and repeatable
- Technicians consistently generate qualified turnovers
- Sales presentations are disciplined, structured, and defensible
- Margins are protected while revenue grows
- Same-day and next-day installs increase
- Coaching translates directly into improved numbers
Compensation : (DOE)
- Training and development toward your future
- Health Insurance
- PTO
- Company vehicle and gas card
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