Desktop Support Specialist

Job Description

W2 Candidates ONLY Please.....We Cannot Use Corp to Corp C2C

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On-Site position ...... New York, New York

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Long Term W2 Contract (Right to Hire) (12+ months) with benefits

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Rate: $33-36/hr. W2 with benefits

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Desktop Support Specialist - Tier 1

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Required:

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• 4+ years of technology/desktop support experience
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• Extensive knowledge of Windows desktop environment and MACs
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• Knowledge of Windows Server environment administration (AD, Exchange)
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• Proven understanding of a wide range of end user computing technical requirements, hardware knowledge and troubleshooting, as well as proven ability in handling project related tasks
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• Ability to work efficiently as part of a team environment
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• Ability to work well independently and be proactive with task and time management
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• Ability to diagnose software and hardware problems
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• Effective oral and written communication skills
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• Effectively manage relationships with all levels of internal stakeholders
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Experience

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• A+, Network & Microsoft Certified Desktop Support Technician preferred
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• Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs
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Proficient with:

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• Basic TCP/IP networking
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• VoIP Telephony
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• Windows Terminal Server end user support
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• Mobile device support - Blackberry & iPhone
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• Printer technologies
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• Video conference & meeting room technology
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• Dell workstation hardware
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• Excellent communication & organizational skills
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• Strong telephone and customer service skills
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• Strong analytical and problem-solving skills.
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• Availability to work overtime, as required
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