Front Desk
$17 - $20 per hourAdvoCare
Job Type
Full-time, Part-time
- Answer incoming calls on a multi-line telephone system with professionalism and efficiency
- Schedule and confirm patient appointments
- Transfer calls and take accurate messages according to office procedures
- Greet patients and visitors and notify the appropriate team member of their arrival
- Collect and post co-pays and communicate outstanding balances
- Check patients out and follow proper check-out protocols
- Notify the doctor when a patient cancels
- Type correspondence and office memos as directed
- Prepare charts, gather necessary paperwork, and print daily appointment schedules
- Excellent customer service and communication skills
- Ability to maintain professionalism, confidentiality, and diplomacy
- Strong interpersonal skills with the ability to work with diverse individuals
- Detail-oriented with strong follow-up and multitasking capabilities
- Adaptable and flexible in a fast-paced, ever-changing environment
- Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Multiple medical and prescription coverage options
- Dental and vision care plans
- Health Savings Accounts (HSAs), where applicable
- Flexible Spending Accounts (FSAs)
- Voluntary critical illness, cancer, and accident insurance
- Voluntary hospital indemnity coverage
- Voluntary short-term and long-term disability insurance
- Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
- 401(k) retirement savings plan
- Paid time off (PTO)
- Commuter benefits
- Group Auto and Homeowners Insurance Discounts
- Vision
- Flexible Spending Accounts
- MetLife Auto/Vehicle & Home Insurance Discounts
- Full-time and part-time options available
- Part-time (one to two nights and Saturday and Sunday mornings)
- High School Diploma or equivalent required
- Front desk or medical office experience preferred but not required
- Familiarity with electronic medical records (EMR) is a plus
Salary Description
$17 - $20 per hour
Vacancy posted 2 days ago
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