Human Resources Coordinator II - Benefits

Role Description

Bowman has an opportunity for a Human Resources Coordinator II - Benefits to join our team remotely. This role provides administrative and coordination support for the Benefits team, delivering responsive, accurate service to employees and management. Responsibilities include assisting employees with:

• Benefit enrollments
• Benefits qualifying life events (QLEs)
• COBRA administration
• Tuition assistance programs
• General benefits inquiries

Responsibilities

• Perform work under moderate supervision, receiving direction on moderately complex assignments.
• Coordinate benefits onboarding activities for new employees.
• Educate new hires on eligibility, enrollment deadlines, and available benefit options.
• Monitor completion of benefit enrollment requirements.
• Process and verify new hire benefit elections within established timelines.
• Review and process employee requests related to marriage, divorce, birth/adoption, loss of coverage, reduction in hours, and dependent changes.
• Verify supporting documentation and ensure compliance with plan rules and deadlines.
• Communicate status updates and next steps to employees.
• Process tuition reimbursement and educational assistance requests.
• Verify eligibility and required documentation.
• Track approvals, reimbursement status, and payment processing.
• Communicate program guidelines and deadlines to employees.
• Assist with COBRA eligibility reviews, benefits carrier file errors, and notifications.
• Assist in the support of training and development activities organized by the department.
• Ensure the integrity and confidentiality of all HR-related information and communications.

Success Metrics and Competencies

• Ability to effectively communicate with all levels of the organization and external partners.
• High degree of discretion and ability to manage highly confidential information.
• Highly motivated and problem-solving attitude.
• Strong sense of urgency in responding to constituents.
• Effective verbal and written communication skills.
• Self-reliance and ability to operate independently with limited direction.
• Effective working relationships with internal leaders and peers.
• Ability to effectively manage multiple time-sensitive tasks.

Qualifications

• High School Diploma or GED equivalent required; B.S. degree in human resource management, business administration, or another related field preferred.
• Two or more years (2+) of HR experience required.
• Basic knowledge of general HR principles, COBRA, and applicable state and federal laws.
• Proficient with Microsoft Office Suite, especially Excel and PowerPoint.
• Experience using HRIS systems and databases, UKG Pro preferred.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings plan with company match
• Paid time off, sick leave, and paid holidays
• Tuition reimbursement and professional development support
• Discretionary bonuses and other performance-based incentives
• Employee Assistance Program (EAP), wellness initiatives, and employee discounts
• Eligibility for certain benefits may vary based on position, location, and employment status.