Senior Field Service Technician

Morris Business Solutions is a leading provider of office technology in North and South Carolina. We’re actively hiring a Senior Field Technician to take full ownership of a designated service territory — supporting and maintaining Xeroxand Kyocera MFPs . You’ll handle on-site service, troubleshooting, preventive maintenance, and serve as a second-level escalation point for other technicians. This role is designed for independent, self-motivated professionals who take pride in providing high-quality service. What You’ll Do: Perform hands-on service and maintenance on Xerox and Kyocera MFP equipment Respond to service calls and troubleshoot hardware issues in the field Execute preventive maintenance Provide second-level technical support for other technicians Maintain accurate service records and communicate clearly with customers Represent Morris Business Solutions with professionalism Qualifications: 5+ years’ experience servicing Xerox equipment (required) Experience with PrimeLink and Versant is a plus Fiery Experience is a plus Basic computer skills Strong diagnostic and problem-solving skills Effective written and verbal communication Valid driver’s license Must be self-motivated and able to work independently What We Offer: 10% increase over your current pay (based on skill and experience) Monthly bonuses (up to $270/month) 401K with company match Health, dental, vision, and life insurance Up to 5 weeks PTO + 8 paid holidays Company-provided vehicle (take-home, fuel & maintenance covered) Relocation assistance or Signing Bonus (if applicable) Uniforms provided Performance-based company trips (past trips: Key West, Greece, Ireland) #J-18808-Ljbffr Morris Business Solutions