Director of Benefits

Director Of Benefits

The Director of Benefits is responsible for supporting the strategic design, implementation, and administration of the organization's employee benefits programs. This role ensures that benefit offerings are competitive, cost-effective, compliant with regulations, and aligned with the company's overall talent strategy.

Responsibilities

Oversee and manage end-to-end administration of benefits programs including medical, dental, vision, life, disability, FSA/HSA, and 401(k)

Oversee worker's compensation, and leave administration programs

Partner with Total Rewards and Finance to align benefits strategy objectives (cost control, scalability, ROI) while maintaining competitive offerings

Support plan design, renewals, and contribution strategies across a distributed, multi-state workforce

Handle escalated employee benefits issues and provide guidance on complex cases

Oversee benefits budgeting, forecasting, and cost-control initiatives

Manage relationships with external vendors, brokers, and consultants

Financial Discipline

Support benefits budgeting, forecasting, and cost containment initiatives

Analyze claims data and utilization trends to inform executive decision-making

Identify efficiency opportunities through plan design and vendor optimization

M&A Integration & Onboarding

Lead benefits-related workstreams for acquisitions, including due diligence and integration

Evaluate legacy benefit plans and manage transitions into DSO-sponsored programs

Partner with HR, Legal, and Integration teams for smooth employee transitions

Oversee high-volume onboarding and enrollment processes

Compliance & Risk Management

Ensure compliance with ERISA, ACA, COBRA, HIPAA, and multi-state regulations

Manage Form 5500 filings, nondiscrimination testing, and audits

Maintain plan documents, SPDs, and required notices

Partner with legal and external advisors during acquisitions and audits

Oversee compliance and license tracking such as CPR, Hygiene and dentist licenses, vaccines, OIG, DEA, PALS, CDS, and malpractice

UKG System Optimization & Data Integrity

Serve as functional lead for benefits administration within UKG

Configure benefit plans, eligibility rules, and workflows

Ensure integrations between UKG, carriers, and payroll

Lead system testing and drive automation improvements

Vendor & Carrier Management

Manage relationships with brokers, carriers, and TPAs

Support RFP processes and vendor negotiations

Monitor service levels and resolve escalated issues

Open Enrollment & Communications

Lead annual open enrollment across a dispersed workforce

Develop targeted, easy-to-understand communications

Ensure system readiness and payroll accuracy

Team Leadership & Process Scalability

Supervise and develop benefits team members

Standardize processes across legacy and acquired practices

Drive continuous improvement in efficiency and employee experience

Work Environment:

This job is fully remote with the environment being a home-based professional setting with substantial digital collaboration.

Physical Demands:

The role requires sustained computer and desk work with prolonged sitting, regular virtual communication, and occasional light lifting of typical home-office items.

Competencies:

Financial and analytical acumen

Compliance and risk mitigation

System optimization

Strategic thinking

Leadership and team development

Vendor management

Data-driven decision making

Compliance and risk management

Employee-centric mindset

M&A integration and change management

Qualifications

Education:

Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)

Qualifications/Training:

10+ years of progressive experience in benefits administration or total rewards

35+ years of leadership or management experience

Deep knowledge of employee benefits programs and regulatory requirements

Strong analytical, financial, and negotiation skills

Excellent communication and leadership abilities

Relevant certifications preferred (e.g., CEBS, CBP, SHRM-CP/SCP)