Manager E-Commerce Strategy

Manager E-Commerce Strategy

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestl USA, we're all working towards the same goal to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity and responsibility to be there for every moment in our consumers' lives. Joining Nestl means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship. Nestl USA's Coffee & Beverage Division is home to a dynamic portfolio of iconic brands including Starbucks, Coffee-Mate, Nescaf, Nesquik, Natural Bliss, and Seattle's Best Coffee. We are committed to delivering growth by elevating everyday moments for consumers while strengthening partnerships with our customers. Our organization thrives on collaboration, agility, and innovation to win in a fast-paced and evolving marketplace.

Position Summary

The eCommerce Strategy Manager, Emerging Channels and Capabilities, plays a critical role in shaping how the Coffee and Beverage Division grows and evolves across the digital commerce landscape. This role is responsible for building strategies, capabilities, and ways of working that strengthen digital shelf performance, improve conversion, support emerging channel expansion, and ensure the Division is prepared for the next wave of commerce across retailer platforms, social environments, fulfillment models, and AI-enabled shopping experiences. While Agentic Commerce and AI readiness will be a significant early focus, the role is broader than AI alone. The Manager will serve as a strategic connector across Brand, Sales, Category Development, Supply Chain, Digital Shelf, Retail Media, IT, Data Governance, Analytics, Global, and CDG teams to translate evolving shopper behaviors, customer requirements, technology shifts, and commercial priorities into clear action plans. This individual will help the Division test, scale, and operationalize new capabilities that improve visibility, availability, content quality, assortment execution, and overall eCommerce performance.

Key Responsibilities

• Lead Agentic Commerce Strategy
• Digital Shelf & Conversion Excellence
• Capability & Channel Expansion
• Cross-Functional Leadership & Integration
• Business Optimization & Assortment Execution

Qualifications & Experience

Bachelor's Degree required; advanced degree preferred. 5+ years in eCommerce, digital strategy, category leadership, or data-driven commercial roles preferred. AI-Fluency and familiarity with retailer agents and external AI tools (e.g., Rufus, Sparky, ChatGPT, Gemini, Copilot, Claude) is required. Experience with data modeling, metadata governance, digital shelf tools, and retail media preferred. Strong analytical skillset with the ability to convert complex data into simple strategic stories. Proven influence skills across cross-functional teams; ability to lead without authority. Comfortable navigating ambiguity and building net-new capabilities.

Success Profile

Thinks several steps ahead; operates as a future architect, not a process executor. Highly curious and proactive in understanding emerging AI retail technologies. Translates ambiguity into structured frameworks and repeatable processes. Balances strategic vision with hands-on execution. Inspires cross-functional partners and elevates organizational digital maturity.

The approximate pay range for this position is $130,000 to $184,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestl offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestl Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestl home. The Nestl Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or please dial 711 and provide this number to the operator: View phone number on click.appcast.io. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at