Parking Supervisor

Position Title : Parking Supervisor Department: Parking/Security Reports To : Director of Security/Sr. Parking Manager Classification: Part-time/On-Call/Event based LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! Position Summary Responsible for overseeing the safety and security of Toyota-Arena , Ontario Convention Centers (OCC) and ONT Field patrons, employees, and assets. Parking Supervisor will assist guests of facilities with directions, information and guidance in a friendly, helpful and efficient manner, while fulfilling the specific event requirements as determined by the Parking Manager, Sr. Parking Manager and the Director Security. Essential Functions Greet and welcome guests in a friendly and courteous manner. Training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Answer questions regarding parking procedures and lot regulations. Investigate incidents and prepare accurate, detailed incident reports for both daily operations and event‑related situations. Maintain daily logs of parking activity, including occupancy and incidents. Supervises staff assigned to shift and ensures employees on shift are provided breaks and/or meals breaks. Conducts shift briefings with staff providing necessary information. Reviews department checklist and accounts for all equipment. Notifies Manager of necessary employee counseling. Interacts with the public and all levels of management and fellow employees. Monitor employee compliance of facility rules, regulation policies and procedures, and safety requirements. Set-up and replace before and after each Event. Perform other job-related duties as required. Knowledge/Abilities/Skills Supervised teams of 10–30 employees. Previous supervisory or leadership experience is highly preferred. Deal diplomatically with the public and fellow employees. Knowledge of traffic control and organization. Radio skills. Ability to Greet guests in a friendly manner and be professional at all times. Stay calm under pressure. Being able to stand for prolonged periods of time. Ability to work with minimal supervision. Strong Customer Service skills. Good organization skills. Ability to effectively supervise staff. Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management. Ability to work irregular hours including, night shifts, weekends and holidays. Professional presentation, appearance and work ethic. Physical and Environmental Requirements Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 30 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events. Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass background. Employee should use precautions & follow safety guidelines. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact View phone number on click.appcast.io for further assistance. #J-18808-Ljbffr