Scheduling Coordinator

Kforce's client, a regional public accounting firm located in East Brunswick, NK, is seeking a Resource Coordinator to support the Tax department through the effective day-to-day coordination of scheduling and resource allocation. This role is fully remote but you must live on the East Coast or central time zone. You will be the primary scheduling point of contact for Tax staff and in-charges - handling inquiries directly, keeping schedules accurate, and ensuring the right people are connected to the right work at the right time. Responsibilities:

• Act as the go-to scheduling contact for Tax staff and in-charges, resolving questions and issues directly, and escalating to the Resource & Operations Manager when needed
• Coordinate and manage all scheduling and resource allocation for the Tax department
• Oversee the assignment of pooled work during peak busy season, ensuring staff are deployed quickly and effectively as demand shifts
• Conduct regular check-ins with staff, and loop in coaches as needed, including onboarding check-ins with new hires, to ensure schedules are understood, hours are tracking as expected, and capacity commitments are being met
• Monitor scheduled-to-actual variances in billable hours and capacity, share observations on skill gaps, cross-training opportunities, or potential hiring needs
• Perform first-level review of staff capacity commitments against firm billable targets, escalating findings to the Resource & Operations Manager ahead of department head review
• Help facilitate post-engagement evaluations and the continuous feedback process by ensuring the right staff and evaluators are appropriately connected within the Tax department
• Contribute to process improvement efforts
• Bachelor's or Associate's degree in Accounting, Business Administration, or a related field is preferred
• 1+ years of scheduling experience in public accounting firm or law firm preferred; Background in scheduling, resource coordination, or client-service operations is preferred
• Proficient in Microsoft Office Suite with strong Excel skills; Ability to quickly learn new programs and technologies
• Experience with Beeye or other scheduling/resource management software for professional services firms a plus
• Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple priorities simultaneously
• Ability to manage shifting priorities and maintain composure during peak periods
• Clear and effective written and verbal communication skills, with the ability to collaborate across all levels of the firm
• Proactive problem-solver who can work independently and escalate appropriately