AI Delivery-Focused Project Manager
Full-time
Nice
We are seeking an AI delivery-focused Project Manager to support customer-facing software and AI/GenAI projects from initiation through closure.
Manage software and AI/GenAI delivery projects, ensuring alignment with scope, timelines, and customer expectations.
- Build and maintain project plans, schedules, RAID logs, and core delivery documentation.
- Communicate project status, risks, and dependencies to customers and internal stakeholders.
- Support escalation handling with professionalism and timely follow-through.
- Coordinate cross-functional teams through the project lifecycle.
- Contribute to PMO best-practice adoption and continuous improvement efforts.
- Adjust project plans based on changing priorities or customer needs.
AI Delivery Experience (Preferred)
- Manage software delivery of conversational AI, LLM, or NLU projects.
- Ability to assess AI use cases at a basic level and support evaluation of data readiness.
- Partner with technical teams to understand model performance and output quality considerations.
- Support customer expectation-setting across AI/GenAI implementations.
- Help identify and track AI-specific risks (e.g., data issues, model behavior, hallucinations).
- Familiarity with prompt engineering concepts and prompting limitations.
- Use AI tools in daily work for automation, analysis, or documentation.
- Assist with monitoring and reporting AI performance KPIs.
- Awareness of AI cost drivers such as token usage and model selection.
- Understanding of AI governance and safety basics, including guardrails and data-handling practices.
Project Management Experience:
- 5+ years managing customer-facing software or SaaS delivery projects.
- Experience delivering projects across Agile, Waterfall, or hybrid methodologies.
- Exposure to technical, SaaS, and/or AI/GenAI project environments.
- Strong problem-solving and risk-management abilities.
- Effective communication, organization, and stakeholder-engagement skills.
- Proficiency with project management tools (MS Project, Salesforce, Rocketlane, Power BI preferred).
- PMP certification preferred.
Vacancy posted 17 days ago
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