Care Coordinator

Care CoordinatorMajor Functions of a Care Coordinator are the patient intake process for inpatient treatment, verification of insurance, coordination of transportation for inpatient and outpatient services, obtaining and coordinating referrals.Essential Duties and Responsibilities:Performs Intake Process for Inpatient Treatment to review existing data and patient informationVerifies Insurance Validity and aids in referral process if insurance needs obtainedCollaborate with the Transportation Division and coordinates trips for inpatient and outpatient servicesObtains and Coordinates Referrals from other FacilitiesCollaborate with Staff and Providers to coordinate appointments to meet patient needsResolves work queue issues and manages recall and waitlists.Operates multi-line telephonesCollaborate with Office Staff and schedule appointments for On Demand CareServes all persons served by OVP Health and OVP Health CareDemonstrates competence to provide care for all patient populations: pediatrics, adolescent, adult and geriatrics.Assists in obtaining the patients/clients medical records and files applicable results or correspondence for Provider review as necessary.Maintains safe work environment by following established infection control and safety guidelines. Follows proper equipment cleaning procedures.Attends continuing education and organizational programs assigned and completes annual mandatory education requirements.Other duties may be assigned.Qualifications/Education/Experience:High School Graduation or GED is required, post-secondary education helpful.One year of work experience, preferably in a medical office setting.Medical terminology helpful, customer service skills essentialSix months' customer service experience desiredMay require BLS for certain locations and/or settingsPhysical Demands:Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essentials duties.Ability to lift minimum 25 poundsAbility to perform job responsibilities in a facility with multiple levels and with or without elevator or mechanical transportation.Operates a computer and keyboardWork Environment:The job operates in an OVP Health office setting or an inpatient facility environment.