Office Manager
Two Maids - Fulton County
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Training & development
Reports to: Business Owner
Schedule: Monday - Friday, 7:30 AM - 5:00 PM
Compensation: Competitive salary + bonus opportunities About the Role The Office Manager performs and monitors all day-to-day operations within our office location. You'll oversee the planning, organizing, implementation, training and leadership necessary to achieve business objectives for revenue, cost control, employee retention, customer satisfaction and cleaning quality. Key Responsibilities
- Sales & Customer Service: Represent the business in a sales role during in-home customer tours, close leads and convert prospects to customers, conduct price quotes and follow-up communications
- Team Management: Recruitment, hiring, training, and performance management
- Operations: Efficient scheduling coordination, problem-solving call-outs and changes, daily office operations including laundry and supply management
- Training: New hire orientation and onboarding, field training coordination, ongoing employee development
- Leadership: Lead morning meetings, conduct quarterly performance check-ins, ensure team success
- Proven sales experience with ability to close leads and convert prospects
- Willing to go through cleaning training to effectively provide accurate quotes and quality checks
- High school diploma or equivalent
- Valid driver's license and reliable vehicle
- Basic computer skills (Excel, Word, scheduling software)
- Available Monday-Friday, 7:30 AM - 5:00 PM
- Must pass background check
- Communication: Excellent verbal skills, confident and comfortable with customer interaction, strong sales presentation abilities
- Leadership: Ability to deliver constructive feedback, inspiring to others, conflict resolution skills
- Personal Qualities: Self-motivated, dependable, trustworthy, optimistic attitude
- Professional Skills: Problem-solving ability, adaptable to changing circumstances, maintains composure under pressure
- Industry Knowledge: Prior cleaning experience preferred, understanding of cleaning standards and residential service expectations
Vacancy posted more than 2 months ago
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