Assistant Director of Enrollment

The Assistant Director of Enrollment helps build strong, energized relationships with prospective students and their families, exploring and connecting their goals with CCPA degree programming and pathways, and leads recruitment efforts to secure and grow the college’s next cohorts of performing artists — building upon and contributing to an historic legacy of arts education. This role serves as the operation manager for the CCPA Office of Enrollment, overseeing and organizing special events, admission auditions, visiting high school groups, and daily campus tours in collaboration with faculty, program directors, and university offices. The Assistant Director is also the acting supervisor of CCPA Enrollment’s team of student workers. In addition to recruiting for the Interdisciplinary, Music, or Theatre Conservatory programs currently offered, the Assistant Director oversees the application process for anywhere from 200 to 700 of our applicants. This hybrid position requires an average of 3 days onsite (Chicago campus) per week. Travel is required. Some evenings and weekends are required. This is a full-time, exempt position reporting to the Assistant Dean of Enrollment Management in the Chicago College of Performing Arts. We are committed to diversity, equity, and inclusion, and we encourage candidates from all backgrounds to apply. Roosevelt University offers many great benefits. The salary range for this position is $51,000-$53,600 Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at View phone number on click.appcast.io or View email address on click.appcast.io. Do not contact this email address for inquiries about your job application; if you have questions, you may email View email address on click.appcast.io. Knowledge, Skills and Abilities Required A Bachelor’s degree in music, theatre, performing arts, arts administration, or a related field from a Music or Theatre Conservatory or School. 2-3 years of relevant experience working in admissions, enrollment, higher education, recruitment, or performing arts administration. Significant knowledge of college admissions processes, and collegiate degree programs in Music and/or Theatre. The ability to travel, drive, and recruit is essential. Strong public speaking and presentation skills. Ability to manage relationships both externally and within Roosevelt University. Ability to manage team event calendar, personal recruitment calendar, and student worker scheduling calendars at once and meet fixed deadlines. Ability to build and monitor budgeting of student worker hourly pay, as well as supervise, train, and schedule student workers. Ability to navigate personal and potentially difficult conversations and situations with care and tact. Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail. Ability to establish and maintain effective working relations in a multicultural environment. Demonstrates initiative and ability to prioritize and work independently. Understands the landscape of higher education recruitment and can identify obstacles, opportunities, and potential solutions. Comfortable using data to monitor recruitment activity, identify trends, and inform outreach strategies. Ability to exercise considerable judgment and discretion when working with admission counselors, prospective students, families, and school/external partners. Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors. Experience with database systems ( CRM and/or SIS ) to input and access individualized and general information related to recruitment and enrollment. Demonstrated proficiency in Microsoft Office Suite including Word, Excel, and Outlook. Years of Experience Required Years of Experience Required 2-3 Required Education Required Education Bachelor's Degree Certification/Licensure Required Valid driver’s license and/or means to travel for recruitment. Minimum Qualifications A Bachelor’s degree in music, theatre, performing arts, arts administration, or a related field from a Music or Theatre Conservatory, Program, or School. Relevant experience working in admissions, enrollment, higher education, recruitment, or performing arts administration. See full Knowledge, Skills, and Abilities Required section Preferred Qualifications Master’s Degree in related field. Equipment Operated Basic office equipment: desktop/laptop computer, copier/ multi-function device, fax, cellphone, and landline telephone. Software systems: CRM (Slate), video conferencing (Zoom), artistic application and scheduling site Acceptd, and remote communication tool (Microsoft Teams) Working Conditions Normal climate-controlled office environment is provided. Job is often sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing and/or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand/wrist movement and repetition. Some evening and weekend hours may be required as necessary for both onsite and offsite events. Traveling by car, public transit, or flight may be required as necessary to travel to and from event sites. Moderate level of stress. Duty and Responsibility Recruitment and Application Management Identify, recruit, and admit prospective students in a designated market. Execute and evaluate recruitment strategies. Manage a recruitment territory and/or applicant pool from inquiry to matriculation. Conduct outreach by email, phone or virtually with students, parents and school partners. Participate in recruitment events and visit opportunities including weekend and evening hours. Recruit locally, regionally, and nationally for established programs within the Chicago College of Performing Arts, utilizing independent judgement to determine best strategy. Use CRM (Slate), GetAcceptd.com, direct outreach and other tools to facilitate application completion. Thoroughly review student credentials in making admission decisions using guidelines provided by the University. Use the application, transcripts, and audition/interview materials to evaluate students’ ability to succeed. Communicate requirements, expectations, opportunities, and success stories with prospective families and school partners to help support and identify potential students. Provide guidance and pre-advising to prospective students to determine admissibility, appropriate program, faculty connection, and resources. Inform students of the various offerings and opportunities available while considering students’ abilities and needs to be successful. Assist students with accessing and understanding general post-admission information and processes like financial aid, residence life, advising and student support services. Percentage Of Time 35 Duty and Responsibility Supervisor and manager to the CCPA Enrollment Student Ambassador Team Responsible for job postings, interviewing, and hiring of student workers. Maintain payroll and budget management for student worker team, in collaboration with CCAA Dean’s Office and Budgeting Director. Oversee and execute the training and onboarding of student ambassadors, in collaboration with Admission Counselors. Guide and advise student worker team on best practices, decorum, and customer service skills. Act as directing manager to student worker team during on-campus events that they are assisting with. Percentage Of Time 30 Duty and Responsibility Enrollment Operations Management Maintain daily tour and student campus visit schedule with Enrollment Team. Participate and/or oversee on-campus recruitment events and visit opportunities, acting as primary contact to external parties. Facilitate admission audition day logistics, space reservations, scheduling, and student involvement in collaboration with Admission Counselors and relevant faculty. Be present physically on campus for all admission audition days for their assigned program areas (this includes weekdays, weekends, and evenings spread throughout the end of January and through February), and provide on-site support for full college events. Percentage Of Time 20 Duty and Responsibility Travel Plan and arrange all phases of their local and regional travel. Travel to local or regional high schools, colleges, or other sites for recruitment events. Participate in off-campus events, visit opportunities, or meetings to engage with prospective students, families and other partners. Collect and enter prospective student contact information for the CRM system. Percentage Of Time 15 Posting Specific Questions Required fields are indicated with an asterisk (*). * Do you have a bachelor’s degree in a related field from a Music or Theatre Conservatory? Yes No * Do you have a valid driver's license? Yes No This is a hybrid position. Do you have the ability to work on the Chicago campus 3 days per week and attend any other in-person events as required? Yes No Will you now or at any point in the future require employment visa sponsorship (e.g., H-1B) to legally work in the United States? Yes No Do you have 2-3 years of relevant experience working in admissions, enrollment, higher education, recruitment, or performing arts administration? Yes No #J-18808-Ljbffr Roosevelt University