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Remote Tech Support Specialist - First-Call Resolution

Tyler-Technologies-29572f8

Tyler Technologies is seeking a customer support representative in Overland Park, Kansas, to deliver effective solutions through technical troubleshooting and customer service expertise. The role involves managing customer inquiries through calls, chats, and emails, ensuring high levels of satisfaction. Candidates should have strong communication skills and previous experience in customer service or technical support, with a focus on first-call resolution. An associate or bachelor’s degree is preferred. #J-18808-Ljbffr Tyler-Technologies-29572f8

Vacancy posted 2 days ago
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