Member Services Representative - Closer
$14 per hourPlanet Fitness
Member Services Representative - Closer
The Member Services Representative - Closer creates a positive experience through customer service excellence. Planet Fitness team members are dedicated to delivering exceptional service for prospective members and members and their guest(s). This position requires a responsible and results driven leader focused on quality assurance and proficiency at closing daily club operations including, but not limited to: Daily Point-of-Sale (POS) reconciliation, cleanliness, retail, stock, and club security.
Benefits include employee discounts, flexible schedule, free uniforms, opportunity for advancement, wellness resources, and training & development.
Essential duties and responsibilities include providing exceptional customer service excellence, greeting members, prospective members, and guests, operating phones in a friendly manner and assisting callers with a variety of questions, responding to member questions and concerns and resolving in a timely and professional manner, conducting club tours for prospective members, maintaining a clean and safe club environment through cleanliness, sanitation, and keen awareness, and ensuring effective operation and security of the club membership, policy, and property.
Qualifications/requirements include being 18 years of age or older with a high school diploma/GED equivalent, honesty and integrity, punctuality and reliability, an upbeat can do attitude, exceptional customer service skills, strong listening skills, diplomacy in all interactions, being coachable, and being a team player.
Preferences include customer service and/or point-of-sale (POS) experience, a competitive, results driven individual with experience in fitness and/or sports, passion for fitness and health, business administration and/or financial accounting acumen and/or interest.
Physical demands include continual standing and walking, continual talking in person or on the phone, ability to lift up to 50 lbs., and may occasionally encounter toxic chemicals.
Compensation: $14.00 per hour
- ...Free uniforms Opportunity for advancement Wellness resources Training & development Job Summary The Member Services Representative - Closer creates a positive experience through customer service excellence. Planet Fitness team members are dedicated to...SuggestedFlexible hours
$14 per hour
...Free uniforms Opportunity for advancement Wellness resources Training & development Job Summary The Member Services Representative - Closer creates a positive experience through customer service excellence. Planet Fitness team members are dedicated to...SuggestedHourly payPart timeLocal areaFlexible hours$35k - $50k
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