Healthcare Administration Operations Analyst

Alpine Care Home Health is dedicated to providing expert, compassionate care in the home setting. Our team of skilled clinicians help individuals remain safe and independent in their homes, with personalized care that respects the individuals’ goals, values, and overall well-being. Our team brings deep expertise in physical therapy, occupational therapy, speech therapy, wound care, and complex care management, and more. We offer customized tools and hands-on support to improve mobility, accelerate recovery, and encourage lasting self-reliance. We take pride in offering personalized, evidence-based care. We work closely with primary care providers, families, and specialists to create care plans that are proactive, holistic, and aligned with each patient’s priorities. Through access to a full range of physical and mental health services, we aim to support patient independence and long-term stability. We’re building a purpose-driven team passionate about making a difference. If you’re excited to shape the future of home-based care, here’s what the role involves. Alpine Care Home Health provides expert and compassionate care in the home setting. Our team of skilled clinicians help individuals remain safe and independent in their homes by providing personalized care that respects the individuals’ goals, values, and overall, well-being. Alpine Care Home Health is in the 1585 Healthcare family of brands, and embodies their ethos of strategic vision, intellectual intensity, and personal investment in every relationship. Our ideal candidate has the potential to grow meaningfully within the organization, expanding their engagement across operating divisions and geographies. We are seeking a sharp, self-motivated professional to join our operations team. The Operations Analyst will work closely with branch and corporate leadership to augment and drive the growth of the business in every aspect, from workflow optimization to workforce management, referrals management and growth, strategic planning and execution, business development, and more. This role provides exposure to all stages of the healthcare value chain – with relationships spanning patients, clinical staff, staffing agencies, physicians, insurance companies, assisted living facilities, hospital systems, vendors, and more. Duties and Responsibilities Assist with the day-to-day operations of the business, supporting cross-functional teams as needed Optimize clinical workflows across systems, processes, and stages of the home health value chain to drive efficiency and productivity gains Create and maintain reports, dashboards, productivity trackers, and documentation to track key performance metrics that support operations and drive growth Strategically coordinate care delivery, communicating with both clinical and office staff to ensure seamless coverage Support and help drive an in-office referrals management operation responsible for monitoring and triaging incoming referrals from portals, hospitals, medical groups, and physician offices in real-time Quickly assess referral eligibility based on patient condition, specific needs, insurance coverage, geography, and agency capacity. Coordinate with clinical leadership on borderline or complex cases requiring clinical judgment. Accept, reject, or elevate when needed Manage the intake process, including chart creation, data entry, and insurance verification using EMR and third-party tools Ensure patient records are complete, accurate, and ready for clinical follow-up, coordinating as needed with nursing staff Preferred Knowledge, Skills, and Experience Bachelor’s degree required 1-3 years of experience in operations preferred but not required; o Familiarity with healthcare operations and terminology is a plus Technologically savvy and fluent in MS Office applications (Excel, Word, PowerPoint, etc.) o Knowledge of electronic health record systems or referral management tools is a plus Highly organized and attentive to details, able to manage multiple priorities and deadlines Strong interpersonal skills, and the ability to work independently and with teams Capable of effective verbal and written communication in English Must work in office; this is not a remote position If you are tech-savvy, hungry to assume responsibility, and believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates with varying degrees of experience in healthcare. Whether you are new to healthcare and home health, looking to transition from clinical work to a more operations and business-oriented role, or simply looking to take the next step in your career path, we would be glad to consider your candidacy. Perks and Benefits (What we offer) Competitive salary and multiple health benefit options Career growth and development Mentorship and continued learning opportunities Engaging and mission driven workplace 401(k) matching Mileage reimbursement (if eligible) Every person on our team helps shape the future of Alpine Care Home Health. If you're excited by meaningful work and shared impact, we’d love to hear from you. #J-18808-Ljbffr Socket.dev