Receptionist

Receptionist

Pay Range: $14.02hr - $19.02hr

The Receptionist will provide front-office administrative and clerical support in a fast-paced office environment. This role involves greeting visitors, handling telephone inquiries, managing office records and correspondence, supporting workflow coordination, and assisting with daily office operations while ensuring excellent customer service and accurate record management.

Requirement/Must Have:

• Ability to understand and apply office policies, procedures, and operational guidelines.
• Strong verbal and written communication skills.
• Ability to use proper grammar, punctuation, and spelling.
• Ability to follow written and oral instructions accurately.
• Experience working with computers including Microsoft Word and Excel.
• Ability to maintain accurate records and filing systems.
• Ability to work accurately with names, numbers, codes, and symbols.
• Ability to operate office equipment including photocopiers, fax machines, telephones, and printers.
• Ability to work effectively in a fast-paced, customer-facing environment.
• Ability to establish and maintain professional working relationships.
• Ability to exercise sound judgment and maintain confidentiality.
• Ability to lift up to 35 pounds.

Experience:

• Minimum three years of full-time or equivalent part-time experience in office or clerical work.
• Experience in office administration, receptionist duties, or customer service support preferred.
• Experience using office software and maintaining records systems preferred.

Responsibilities:

• Greet and assist visitors in accordance with established office procedures.
• Answer telephone calls, provide information, and redirect calls as needed.
• Receive, sort, and distribute incoming mail, packages, and messages.
• File materials according to established classification systems.
• Scan and index documents into document management systems.
• Retrieve and distribute records, correspondence, and documentation.
• Search and recover information from computer systems to respond to inquiries.
• Post and update information in logs, spreadsheets, and computer systems.
• Operate and provide guidance on office equipment usage.
• Review forms, applications, and documents for accuracy and completeness.
• Provide information regarding schedules, meetings, appointments, and cancellations.
• Maintain office supply inventory and assist with ordering supplies.
• Compile data for office and agency reports.
• Communicate through email and internal office communication systems.
• Create documents including letters, spreadsheets, memoranda, and reports.
• Maintain workflow and activity logs for daily assignments.
• Coordinate coverage schedules, breaks, lunches, and leave time.
• Support team-based operations and assist with additional assigned duties.

Should Have:

• Strong organizational and multitasking abilities.
• Excellent customer service and interpersonal skills.
• Ability to work collaboratively within a team environment.
• Strong attention to detail and accuracy.
• Ability to handle multiple priorities efficiently.

Skills:

• Front desk and receptionist support.
• Office administration and clerical operations.
• Microsoft Word and Excel.
• Data entry and record management.
• Document scanning and filing systems.
• Office equipment operation.
• Customer service and communication.
• Scheduling and workflow coordination.
• Administrative reporting and documentation.

Qualification And Education:

• High school diploma or equivalent preferred.
• Business, commercial, or secretarial education preferred.
• Additional office administration or clerical training preferred.