Dental Receptionist

Job Description

Job Description

Front Office Team Member

Our Mission

We’re more than just a dental practice—we’re a team dedicated to creating brighter smiles and better days for every patient who walks through our doors. Our mission is to combine exceptional dental care with a warm, welcoming experience that makes patients feel truly cared for. One of our core values is  compassion in every interaction —whether it’s a patient in the chair or a colleague at the front desk.

The Impact You'll Make

As our Front Office Team Member, you’ll be the friendly face and reassuring voice that sets the tone for each patient’s visit. You’ll ensure our schedule runs smoothly, our patients feel at ease, and our team has the support they need to deliver outstanding care. Your role is the heartbeat of our office—keeping everything organized, efficient, and patient-focused.

What You'll Do

• Greet patients with a warm smile and genuine welcome, making them feel comfortable from the moment they arrive.
• Manage appointment scheduling, confirmations, and follow-ups using our dental practice management software (Open Dental).
• Handle patient check-in/check-out, process payments, and verify insurance information.
• Answer phone calls and emails promptly, providing accurate information and empathetic assistance.
• Coordinate with dental assistants, hygienists, and dentists to ensure smooth patient flow throughout the day.
• Maintain a tidy, inviting reception area that reflects our commitment to care and professionalism.

What You'll Bring

• We are looking for a positive and upbeat individual to join our team.
• Proficiency with scheduling software and basic office tools (Microsoft Office, email, scanners).
• Excellent communication skills—both in person and over the phone—with a friendly, professional demeanor.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• A genuine passion for helping people and making their day a little brighter.
• We are happy to train the right individual!

Why You'll Love It Here

• A supportive, close-knit team that treats each other like family.
• Competitive pay and benefits, including health coverage and paid time off.
• Opportunities for professional growth, including training in dental software and patient care coordination.
• A positive, patient-focused environment where your work truly makes a difference.
• Fun team events, birthday celebrations, and occasional sweet treats from grateful patients!

We are an equal opportunity employer and welcome applicants from all backgrounds.

Join Us

If you’re ready to bring your smile, organizational skills, and caring heart to a place where patients and team members feel valued, we’d love to meet you. Send us your resume and a short note about a time you went above and beyond to help someone—you might be the perfect fit for our front desk family.