Commercial Insurance Sales Producer

Job Description

Job Description

About Us

Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity – Loman-Ray Insurance Group, LLC.

Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals.

Commercial Insurance Sales Producer

Position Summary:

The primary function of this role is to grow and manage a designated book of business across commercial, personal, life, health, and farm lines. This position requires in-depth knowledge of client accounts, carrier markets, and insurance processes. The role combines sales production, account rounding, client servicing, and relationship management. This person plays a key role in the agency’s growth by soliciting new business, expanding existing accounts, and ensuring high-quality service delivery to clients. Effective communication, sales acumen, and adherence to industry best practices are essential for success in this role.

Key Responsibilities:

Account Management and Service

• Maintain working knowledge of all assigned accounts, including coverages, underwriting criteria, and servicing protocols
• Provide service for existing business, including policy changes, claims handling, and billing issues
• Support clients by promptly responding to inquiries, processing claims, and assisting with underwriting needs
• Work with account management staff to ensure timely and accurate policy servicing and renewals

Sales, Solicitation, and New Business Development

• Actively solicit new insurance accounts through cold calls, referrals, follow-up on leads, and renewal date tracking
• Utilize various prospecting methods, with a focus on telephone outreach and cultivating centers of influence
• Identify and develop cross-sell and account rounding opportunities within current client base
• Place new business with appropriate carriers while maintaining quality and underwriting standards

Communication and Carrier Relations

• Serve as a liaison between clients and insurance carriers, clearly communicating client needs and account details
• Maintain professional and effective communication with carrier underwriters, representatives, and internal staff
• Escalate carrier-related issues to supervisors as needed and participate in resolution strategies
• Ensure all documentation and account information is accurately recorded in agency systems

Administrative and Compliance Responsibilities

• Support underwriting of risks and valuations as needed for placement and renewal
• Assist with collections of overdue accounts where applicable
• Maintain records of production, expenses, and activities as outlined in agency procedures
• Participate in agency projects or initiatives at the request of leadership

Professional Representation and Development

• Represent the agency in the community through participation in local service organizations and networking events
• Maintain required continuing education and pursue technical knowledge and certifications to stay current in the industry
• Model professionalism and uphold the agency’s reputation through all external interactions

Qualifications:

• High School Diploma required; college degree preferred
• Minimum of 2 years of experience in insurance sales or account management; additional experience may be substituted for a degree
• Thorough understanding of insurance coverages, underwriting practices, claims handling, and billing procedures
• Active Illinois Property & Casualty license required, or the willingness to obtain the license within 90 days of employment
• Willingness to obtain an Illinois Life & Health Insurance license
• Working knowledge of Applied Epic desired; will consider experience with related agency management systems
• Proficiency with Microsoft Office Suite
• Strong interpersonal skills with a client-first attitude and ability to build rapport
• Proven sales ability with a focus on consultative selling and needs-based solutions
• Clear and professional communication skills, both verbal and written
• Ability to manage multiple accounts and prioritize tasks independently
• Organized, detail-oriented, and proactive in managing workload and client needs
• Occasional travel will be required
• Ability to pass a criminal background check, as permitted by law

Physical Requirements:

• Frequently sit, stand and walk
• Regularly required to talk or hear
• Frequently required to use hands or fingers to handle or feel objects, tools or controls
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 25 pounds
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
• The noise level in the work environment is usually moderate
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary

Office Locations:

• 219 East Church Street, Mascoutah, IL 62258
• 508 North Front Street, Okawville, IL 62271

Benefits:

• Competitive Salary plus Commission
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.