Mortgage Complaint Response QA Specialist
LoanCare, LLC
LoanCare, LLC is seeking a Quality Assurance Specialist to independently review borrower complaint responses, ensuring accuracy, regulatory compliance, and alignment with company standards. In this role you will edit responses for clarity and tone, validate that all concerns are addressed, and collaborate with complaint owners to identify and fix deficiencies while supporting training and reporting. This is a high-volume environment requiring strong analytics and adherence to deadlines. #J-18808-Ljbffr LoanCare, LLC
$72k
...Director of Quality Assurance. Responsibilities include the creation,... ...invoices. The role assists QA product managers with responsibilities... ...with Acrotech SOPs. The Specialist will also help ensure that... ...controls. Review deviations, CAPA, complaint investigations and change...ComplaintsTemporary workFor contractorsWork at officeFlexible hours- ...Areas of Responsibility and Job Requirements Supervises the day-to-day... ...to: Assigns properties to AP specialist Evaluates the performance of... ...Resolves vendor discrepancies and complaints on approved invoices in a... ...Processes management fees, mortgage payments, and other “non-...ComplaintsMortgage
- ...various lines of business. HYBRID: NYC Responsibilities Support the implementation of the Compliance... ...matters, including consumer lending, mortgage, and commercial lending . Identify and... ...client communications Support the complaint management process, including the responses...ComplaintsMortgage
- ...center. The role focuses on monitoring regulatory and customer compliance, guiding QA-related concerns, and following up on quality issues in inventory and customer complaints. Responsibilities include audits, sanitation inspections, sample submission to labs, and...Complaints
- ...strategy. About HMA Established in 2005, HMA Mortgage was founded by David Holland and has... ...corporate culture and HMA values. Job Responsibilities: Leads and manages all aspects of... ...customer base. Resolves customer issues and complaints in a timely and professional manner....ComplaintsMortgageLocal area
- ...‑up markets. The Company also provides mortgage financing and title services for homebuyers... .... The right candidate will be responsible for handling all aspects of Human Resources... ...and disciplining employees; addressing complaints and resolving problems. Qualifications...ComplaintsMortgageWork at office
$19.23 - $24.03 per hour
...Description Purpose of Job Responsible for assessing client’s risk... ...agents, office managers and mortgage brokers to maximize sales opportunities... ...appropriate to new business specialists to ensure all aspects of... ...of insurance) or related complaints. (0-5%) Remain current on...ComplaintsMortgageHourly payWork experience placementWork at officeFlexible hours$19.23 - $24.03 per hour
...networks. Job Duties and Responsibilities (Essential Job Functions)... ...agents, office managers and mortgage brokers to maximize sales opportunities... ...to new business specialists to ensure all aspects of... ...department of insurance) or related complaints. # Remain current on...ComplaintsMortgageHourly payWork experience placementWork at officeFlexible hours$16.5 - $24.82 per hour
...accurate and efficient manner.**Duties and Responsibilities:*** Proves competencies in bank... ...business lines, including Wealth Management, Mortgage, and Business Banking balanced and in... ...disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an...ComplaintsMortgageFor contractorsWork at officeFlexible hoursNight shift- ...management, and asset management. Functions & responsibilities include (but are not limited to)... ...disciplining employees; addressing complaints and resolving problems. A boutique... ...Reviews key legal agreements, including mortgages, loan documents, subordination agreement...ComplaintsMortgageSummer workWork at officeLocal area
$75k
...only need more high quality mortgage professionals to help us... ...opportunities for future leaders, specialists and executives 5-Star... ...office for privacy and focus Responsibilities Originate loan applications... ...avoid concerns, delays or complaints Compliance with all Federal...ComplaintsMortgageContract workRemote workWork from homeHome office- Who We Are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity... ...(NMLS); Review and generate initial responses to examinations and audits, both... ...reports; Monitor incidents and customer complaints, and assist with associated investigations...ComplaintsMortgageWork at office
$94.4k - $293.8k
...deliver results and foster innovation. Key Responsibilities and Skills Lead client engagements that... ...experience Consumer lending / mortgage lending experience Core banking experience... ...disclosure is in response to a formal complaint or charge, in furtherance of an investigation...ComplaintsMortgageLive inWork at officeLocal area$85k - $100k
...activities for both our restaurants and mortgage industry operations to streamline... ...Compensation: $85,000 - $100,000 Key Responsibilities Human Resource Administrations: Resolve... ...including employee relations, employee complaints, performance management, recruiting/work...ComplaintsMortgageTemporary workLocal area$160k - $175k
..., branches, and operating departments. Responsibilities Participate in and contribute to the execution... ...matters, including consumer lending, mortgage, and commercial lending. Perform... ...compliance department and support the complaint management process, including the responses...ComplaintsMortgageFull timeTemporary workPart timeSeasonal workWork at officeFlexible hours$75 - $150 per hour
...essential consulting firm serving banks, mortgage originators and servicers, fintechs,... ...roles are project-based and 100% remote. Responsibilities While the scope of each project may be... ...Party oversight, compliance programs, complaint response management, and compliance audit...ComplaintsMortgageWork experience placementWork at officeRemote workFlexible hours$69k - $105k
...effectively manage internal and external COIs Responsible for managing, staffing, and scheduling... ...such as Key Investment Services, Mortgage and Business Banking sales... ...make important decisions regarding client complaints, teammate conflicts, and business operations...ComplaintsMortgageWork experience placementLocal areaNight shift- ...Position Summary The Quality Assurance Specialist supports Department of Education, Federal... ...contract environment. This position is responsible for conducting structured quality... ...regulatory case analysis, adjudication, or complaint resolution processes. Demonstrated expertise...ComplaintsHourly payFull timeContract workWork experience placementWork at officeRemote workHome officeMonday to Friday
$70.08k - $87.6k
...the guests’ satisfaction* Handle guests’ complaints, have the desire to create WOW moments,... ...guests in each section by rotation* Responsible for assigning and supervising all opening... ...Program offers preferred rewards, mortgage discount, and waived fees* Fertility &...ComplaintsMortgageHourly payWork at officeLocal areaFlexible hoursShift work- ...Quality Assurance Specialist page is loaded## Quality Assurance Specialistlocations... ...FC.Job Description:**Key Responsibilities****Material Quarantine &... ...impact assessments* Support complaint investigations and trending*... ...Responsibilities*** Provide QA support on the production...ComplaintsLocal area
- ...up markets. The Company also provides mortgage financing and title services for homebuyers... ...objectives. Essential Duties and Responsibilities Participates in the implementation of... ...and disciplining employees; addressing complaints and resolving problems. Qualifications...ComplaintsMortgageFor subcontractorNight shift
$95k
...remote Thurs-Friday) Tomo is a digital mortgage company on a mission to eliminate the... ...closing with confidence and clarity. Responsibilities Oversee all aspects of the Corporate Loan... ...Resolve escalated customer issues and complaints. Collaborate with other departments to...ComplaintsMortgageFull timeWork at officeRemote work- ...reinsurance, payroll, benefits, cybersecurity, mortgage services and more. At CloseTrak, an... ...supervision for other positions. Responsibilities Achieves targeted financial results... ...Assists company with any disputes or complaints resulting from real estate settlements...ComplaintsMortgageWork at officeLocal areaImmediate startFlexible hours
$25 - $75 per hour
...an essential consulting firm serving banks, mortgage originators and servicers, fintechs, and other... ...looking for Analysts to focus on testing mortgage complaints and UDAAP related issues with key banking clients. Responsibilities While the scope of each project may be...ComplaintsMortgageWork experience placementWork at officeRemote workFlexible hours- ...Universal Banker is a leadership role responsible for providing exceptional service delivery... ...e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to...ComplaintsMortgageFlexible hours
- CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender... ...Loan Originator (“Outside LO”) is responsible for maintaining an NMLS license required... ...responding to requests. Handle customer complaints and take appropriate action to resolve...ComplaintsMortgageTemporary workLocal area
$62.4k
...employees, customers and communities. Responsibilities The Branch Manager leads the branch team... ...‑term relationships. Address customer complaints and issues promptly, working to exceed... ...This position may require National Mortgage Licensing System (“NMLS”) registration...ComplaintsMortgageLocal areaFlexible hours- ...institutions, including banks, credit unions, mortgage servicing concerns, institutional... ...is available for most positions. Responsibilities Operations Specialist II in the NY Foreclosure Department... ...completion of the Summons and Complaint in foreclosure actions. Assist the...ComplaintsMortgageFull timeWork at officeRemote workWork from homeFlexible hours
- ...for Employee Solar Loans Employee Only Mortgage Product with exclusive interest rates and... ..., data privacy, recordkeeping, & complaint management. Champion Our Mission, Protect... ...leadership experience, including senior-level responsibility. Experience in regulated or service-...ComplaintsMortgageFull timeTemporary workImmediate startRemote work
- ...prioritizing tasks and delegating duties and responsibilities* Work focus time horizon is generally... ...status with NMLS (Nationwide Mortgage Licensing System and Registry)* Leads,... ...ownership and remediating any Customer complaints* Leads the execution of the Store Customer...ComplaintsMortgageTemporary workWork at office
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