Remote Senior Customer Support Leader
Cengage Learning, Inc.
New York, NY
- Remote job
Cengage Learning, Inc. is seeking a Senior Customer Support Manager to lead a remote team of 30+ employees, overseeing daily operations and ensuring high-quality service for over 130,000 online learners each year. The ideal candidate will have extensive experience in customer support, leadership, and an understanding of performance metrics. You will guarantee excellent customer experiences across various communication channels while managing performance and team development. #J-18808-Ljbffr Cengage Learning, Inc.
Vacancy posted 1 day ago
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