PROGRAM ANALYST

Duties

You will provide enterprise resource planning system support for acquisition and logistics, workforce management, organizational management, personnel administration, master data, interfaces, and reporting.

You will perform functional and analytical duties within one or more assigned enterprise resource planning modules or business-process areas and coordinate related work efforts across functional teams.

You will develop, review, and update standard operating procedures, customer job aids, training materials, and other user reference documentation to reflect current system functionality, policies, and business processes.

You will coordinate with customers and other stakeholders to analyze business and system issues, develop recommendations, and support successful resolution.

You will utilize independent judgment and analytical decision-making by selecting appropriate analytical approaches, and developing procedures or recommendations where guidance is limited, conflicting, or not directly applicable.

You will prepare technical documentation, present analytical findings, communicate system changes, and coordinate with internal and external stakeholders.

You will interpret and apply applicable policies, procedures, regulations, and system guidance when analyzing issues and developing recommendations or corrective actions.