Office Administrator

The Office Administrator/ Customer Excellence Support- provides administrative support and customer service to both internal and external customers. The Customer Excellence Support; supports executing timely customer related requests and a continuous support of the Sales and Operations Team goals. Summary of Responsibilities: Required to be in the office five days a week 8am to 5pm Is punctual and arrives at work on time (8am) Answers and transfer calls on a multi-line phone system Accepts deliveries, sorts mail, and maintains phone lists Handles sensitive and/or confidential documents and information Communicates with the manager and customers on job or deadline issues Establishes a positive image to both internal and external customers while delivering superior customer service Provides administrative support to the Sales Team and Operations Department Supports ongoing continuous improvement while developing knowledge of our customer and supplier base Professionally handles and efficiently routes incoming calls and walk in customers Assists with customer requests and serves as a resource #J-18808-Ljbffr United Scrap Metal, Inc.