Scheduling Coordinator

Overview We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time. Description Scheduling Coordinators play a vital role in ensuring each patient receives excellent treatment. They are responsible for welcoming patients when they visit the practice and for scheduling appointments for both new and current patients. We are looking for people who are: Flexible Committed Improvement focused Team focused Fun Curious Relationship focused Listeners who relate with people Self-Starters Eager to learn new skills Essential Job Functions Welcome patients as they enter the practice Answer phones and greet patients Scheduling appointments for both new and current patients and answering any questions they may have about their upcoming appointments Assist in opening and closing the practice everyday with other members of the team Take payments and assist in verifying insurance, if needed Serve as the "face" and the "voice" of the practice Essential Job Skills Communicates effectively and respectfully to patients, Doctor and team Must have strong organizational skills and ability to multitask Ability to demonstrate reliability and responsiveness to patients and team General knowledge and understanding of front office and administrative duties Displays strong interpersonal skills and has a customer service mindset Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice. Requirements Minimum Requirements: High School Diploma or GED Strong organizational skills Flexible Schedule Preferred Requirements: 1-2 years front office experience, dental preferred Benefits Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD Robust 401k plan, including a company match up to 4% Physical Requirements Sitting, standing, walking for much of the day Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations) Bending and reaching Southern Orthodontic Partners is an Equal Opportunity Employer (EEO). #J-18808-Ljbffr