Outside Sales Associate

Job Title

Mutual Trading Co., Inc.

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Location: Medley, FL

Hours: M-F: 8AM 5PM

Essential Job Functions

• Meets monthly and annual sales targets as designated by the manager
• Visits customers and potential customers to provide support, information, and sell the Company's products
• Coordinates with the accounting department to assure the collection of payment in a timely manner
• Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database
• Updates and maintains customer records in the Company database
• Updates and prepare all monthly sales materials/reports as defined by the Company.
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Responds to and communicates with all customers in a timely manner
• Reports any inventory or service issues to appropriate department immediately
• Coordinates with warehouse and delivers orders to customers as needed
• Educates customers on how the products or services can benefit them
• Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy
• Attends semiannual inventory count on designated day, possibly on a weekend
• Attends Company events and functions outside of normal working hours
• Other duties as assigned

Physical Requirements

• Able to drive for a majority of the daily working hours
• Able to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally
• Able to use the phone for extended periods of time
• Working Conditions
• Noise Level: Normal to loud while in the office

Other Requirements

• Conversational level English required; Business level English preferred
• Business level Spanish or Japanese highly preferred
• Has and maintains a clean driving record
• Maintains a positive attitude
• Works efficiently independently and in a team
• Adapts to frequent changes in assignments and workload
• High school diploma or equivalent required. Bachelor's degree and above preferred
• Minimum 3 years of food wholesale/distribution experience preferred

Knowledge and Skills

• Demonstrates strong organizational skills and attention to detail
• Possesses basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.
• Has strong customer service and problem-solving skills
• Has strong communication and interpersonal skills
• Demonstrates basic Microsoft Office proficiency
• Knowledge of ERP system highly preferred
• Knowledge of Japanese foods preferred

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company's sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the "at-will" employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Co., Inc. is an Equal Opportunity Employer.