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Registrar

NewYork-Presbyterian Queens Hospital

Patient Registrar

Greets patients, visitors, and staff. Registers patients in the system. Schedules office appointments according to guidelines. Ensures necessary forms are completed and received by appropriate parties. Verifies and completes patient registrations. Checks in all patients in the electronic health record per practice guidelines. Collects necessary demographic and billing information. Schedules office appointments based on practice scheduling protocols. Answers telephone calls promptly and determines caller needs. Handles questions, schedules or changes appointments, and directs callers accordingly. Receives cash, check, and credit card payments from patients. Reconciles daily co-payment batches and prepares patient referrals for billing. Dispenses change to cash payment patients and prepares receipts. Contacts billing for insurance verification for walk-in patients or those with changes in insurance status. Scans insurance cards and photo IDs to comply with practice guidelines. Verifies Medicaid status and obtains authorizations as necessary. Arranges for patient transportation when needed, following established guidelines. Assists with basic clerical support functions for practice staff. Sorts and distributes incoming mail. Completes routine practice forms, records, and reports. Follows up on incomplete data by contacting responsible parties. Aids in training new staff with the patient check-in process. Addresses and follows up on cancelled appointments as per practice policy. Responsible for managing appointment scheduling in the task list in the electronic health record. Ensures task lists are kept up to date and worked daily with accurate information. Sorts and distributes incoming mail as part of clerical support. Types and sends letters for missed, cancelled, referred, and bumped appointments. Answers physician lines and distributes calls promptly. Delivers consult calls following established policies. Performs other duties as assigned.

Job Title: Patient Registrar

Profession: Non-Clinical Specialty: Health Information Management

Duration: 14 Weeks

Shift: Day

Hours per Shift: 8

Experience: 1+ Years of registrar experience

License: High School Diploma/GED

Certifications: None required

Must-Have: Mandarin Fluency

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • Free and unlimited continuing education units (CEUs)
  • 24/7 dedicated Care Line and clinical liaison support
  • Personalized career consultant and "single point of contact" service
  • Industry‑leading pay rates, loyalty rewards & referral bonuses
  • Free tax return assistance for travelers
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Health: Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest‑growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct‑hire, and non‑clinical professionals across hospitals, clinics, long‑term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest‑growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact.

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