Senior HR Business Partner

Role Description

JUUL Labs is searching for a Sr. HR Business Partner to serve as the dedicated HR Business Partner to our Commercial organization. You will help drive our next stage of growth by supporting a large, fast-paced commercial team and the senior leaders who run it. This role requires significant experience partnering directly with senior leaders, including SVPs, VPs, and Directors, while also building strong relationships across all levels of the commercial organization. You will act as a trusted advisor on both day-to-day people matters and long-term talent strategy.

• Provide strategic guidance and HR thought leadership to all levels of the organization.
• Provide appropriate coaching and development feedback to managers and employees, proactively and when employee relations issues arise.
• Collaborate with colleagues across the HR team, including Learning & Development, Compensation, and Operations, to inform the design and implementation of people programs.
• Provide data analysis and reporting solutions based on business needs.
• Work with the business on various manager development programs.
• Support the business through compensation reviews, talent development, performance management, employee relations, organizational design, and more.
• Serve as the primary HR Business Partner to commercial leaders and employees at all levels, including SVPs, VPs, and Directors.
• Partner with sales and commercial leadership to support, launch, and reinforce sales initiative and sales-focused programs.
• Lead organizational and workforce planning for a large commercial team, including org design, headcount planning, and scaling both field-based and headquarters functions.
• Translate commercial and people data into insights on retention, engagement, and performance across the sales organization.
• Deliver HR updates and presentations during commercial team meetings.
• Mentor, guide, and collaborate with junior HR Business Partners supporting the commercial organization.
• This role requires travel of approximately 10-20%, depending on business needs.
• Location preferred - Washington DC or East Coast.

Qualifications

• 8+ years of strategic HR experience, including time as an HR Business Partner or in an equivalent role.
• Excellent problem-solving capabilities and the ability to make thoughtful decisions.
• Project management and change management experience, including driving programs independently.
• Great interpersonal skills, with the ability to build relationships at all levels of the organization.
• Excellent written and verbal communication skills.
• Strong hard skills including financial acumen.
• Adaptable and resilient; thrives in a fast-paced commercial environment.
• 4+ years supporting a large commercial, sales, or revenue-generating organization as an HR Business Partner.
• Demonstrated success building strong, collaborative partnerships with senior leaders.
• Direct experience supporting sales initiative programs and sales-focused programs.
• Strong business and commercial acumen.

Requirements

• Bachelor’s degree in Human Resources, Business, or equivalent work experience; an HR certification (e.g., SHRM-SCP, SPHR) is a nice to have and preferred.

Benefits

• A place to grow your career. We’ll help you set big goals - and exceed them.
• People. Work with talented, committed and supportive teammates.
• Equity and performance bonuses. Every employee is a stakeholder in our success.
• Cell phone subsidy, commuter benefits and discounts on JUUL products.
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits.
• 401(k) plan with company matching.
• Plus biannual discretionary performance bonuses.