SECRETARY II

Secretary II

Salary Range $22.13 - $22.13 Hourly Position Type Part Time Category AFSCME

Madison County Government offers a competitive compensation package including:

• Competitive wages on a step plan with guaranteed increases based on years of service.
• Complete health insurance benefits package with Medical & Prescription, HSA & FSA, Dental and Vision.
• Retirement contributions via the Illinois Municipal Retirement Fund (IMRF) pension.
• Eight-hour workday, which includes a one-hour, paid lunch.
• 14 paid holidays.
• Employee Assistance Program.
• Life Insurance and Supplemental Accident & Critical Illness coverage.
• Paid time off in the form of Vacation and Sick days that begin accruing day one.
• You may be eligible for Public Service Student Loan Forgiveness (PSLF)

Summary of Position

Provides secretarial and customer-related services for the Special Service Area Office.

Examples of Duties and Responsibilities

1. Perform secretarial duties as assigned by the Superintendent.
2. Greets customers, answers phones and receives payments.
3. Balances all payments for the daily deposit (mail, walk-ins and drop box), balance cash drawer.
4. Serves as back up for preparing the daily deposit
5. Customer service as needed, calls regarding billing issues and title company requests.
6. Prepares and maintains customer changes, adjustments and filing.
7. Serves as back up for investigating returned mail; request new address information, forwards returned bills, prepares customer change documents.
8. Creates letter head and signage
9. Assists customers with logging into the bill pay system
10. Scans all paperwork into the digital system
11. Manually enters consumptions for commercial billing.
12. Serves as back up for mailing delinquency notices and picks up mail from the Post Office
13. Prints manual invoices as needed
14. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

A high school diploma or equivalent and two (2) years related experience preferred.

Physical Requirements

The employee may be required to walk or move up to 200 feet from primary desk. The employee is occasionally required to stand and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 30 pounds. Some specific vision abilities are required by this job.

Equal Opportunity Employer

Closing Date: 9.16.2026 or Until Filled