Maintenance Technician

Maintenance Technician

Starting pay up to $26/hr, based off experience. Maintenance experience is required to be considered for this position. Best and Brightest Companies to Work For in the Nation Winner Three Years Running! (2024, 2025, and 2026) The Best and Brightest Companies to Work For prioritize employee satisfaction, offering competitive compensation, flexible work arrangements, and comprehensive benefits. They foster a positive work environment, encourage growth, and invest in employee development. These organizations promote inclusivity, collaboration, and corporate social responsibility, attracting and retaining top talent.

Maintenance Technician Position Summary Maintenance team members troubleshoot, repair, replace, install, and test car wash related equipment to ensure customers receive a safe and valued experience. Maintenance Team Members report to the Maintenance Manager.

Primary Responsibilities

• Execute the Mike's Mission, achieve our Vision, and deliver on our Team Member Promise. This includes being a "role model" for our managers' and associates' behavior and performance.
• Reduce Wash Downtime. Review Wash Shutdown reports when received. Evaluate causes of downtime and generate a game plan for preventing similar issues in the future. Discuss your game plan and findings with your District Manager.
• Ensure Fix It Books are updated daily. Update all Fix It Book items with a comment or a solution to ensure consistent communications with the respective location. Prioritize Fix It Books entries by: Safety, Quality, Shutdown issues.
• Communicate Effectively with District Manager. Complete a weekly 1 on 1 agenda and schedule a weekly meeting with your District Manager.
• Maintain Location, Maintenance Van, and City Parts on Hand. Complete Part on Hand at each assigned location each month. Complete Maintenance Van Parts On Hand each month. Assist assigned locations with POH concerns. Communicate to the Maintenance Director any updates to the POH as needed.
• Conduct Scheduled Manager Maintenance Training. Complete and submit a sign in sheet for attendance for each class and return to Payroll and Training. Participate in Manager Review boards when asked.
• Complying with all company policies and procedures.
• Complete all other duties as assigned.

Schedule Requirements

• Work up to 40 Hours per week
• Work 5 days a week – Most days will be 5A – 1P
• Night projects will be shared evenly amongst the entire Maintenance Team
• Each Maintenance Team Member is required to work a minimum of 2 Saturdays and 2 Sundays per Month
• Participate in the On Call rotation shared evenly amongst the Maintenance Team by answering when you are on call and going in to help locations as directed by a District Manager or Area Director.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the employee to communicate verbally and in writing, hear at a conversational level, use vision for depth perception and to distinguish between basic shades and colors. This position will require the operation of a vehicle. While performing the duties of this position, the employee will continuously (67-100% time on job) be required to stand or walk. The employee will frequently (34-66% time on job) be required to sit, stoop, reach, crawl, or twist at the waist while rotating. The employee will frequently (34-66% time on job) perform repetitive movements, use hands for gripping pressure, and operate hand and foot controls. The employee will frequently (34-66% time on job) be required to pull 50 lbs. for up to 20 feet, push up to 50 lbs. for up to 20 feet, lift up to 50 lbs. and carry up to 50 lbs. for 20 feet. The employee may also be required to repeatedly bend, kneel, and balance. The employee will occasionally (6-33% time on job) be required to climb stairs and ladders. The employee will infrequently (2-5% time on job) be required to enter confined spaces using a harness.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will continuously (67-100% time on job) be required to work indoors, in temperatures of 40-80 degrees, around moving vehicles, with ladders/scaffolds, and wear safety shoes/boots. The employee will frequently (34-66% time on job) be required to work with machinery with moving parts and wear gloves. The employee will frequently (34-66% time on job) be required to work outdoors, in temperatures of 20-95 degrees. The employee will frequently (34-66% time on job) be required to work alone or with dust, odors, noise, and vibrations. The employee will continuously (67-100% time on job) be required to work with chemicals, wear eye or hearing protection, a hard hat, respirator, or body protection.

Performance Factors

1. Decision Making: Demonstrates an ability to make difficult decisions in a timely manner; gathers relevant input and develops a rationale for making decisions; evaluates the impact or consequences of decisions before making them; acts decisively despite obstacles, resistance, or opposition; accepts consequences of decisions; willing to correct erroneous decisions when necessary; defends rationale for decisions when necessary.
2. Diplomacy & Tact: Ability to treat others fairly, regardless of personal biases or beliefs. Maintains positive relationships with others through treating them fairly. Demonstrates respect for others. Understands and values differences between people. Respects diversity in race, national origin, religion, gender, lifestyle, age, and disability.
3. Employee Development/Coaching: Expresses confidence in others' ability to perform; identifies developmental needs; encourages initiative and improvement; provides opportunities for training; gives new, difficult and/or challenging work assignments; acknowledges and praises improvements; trains, coaches, and mentors others to develop; views mistakes as opportunities for learning; promotes learning and growth.
4. Flexibility: Responds promptly to shifts in direction, priorities, and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even amid chaos; embraces and/or champions change.
5. Planning And Organizing: Works effectively within established time frames and priorities; utilizes logical, practical and efficient approaches; prioritizes tasks for optimum productivity; develops procedures, processes and systems for order, accuracy, efficiency and productivity; anticipates probable effects, outcomes and risks; develops contingency plans to minimize waste, error and risk; allocates, adjusts and manages resources according to priorities; monitors implementation of plans and makes adjustments as needed.
6. Problem Solving Ability : Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact, and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.
7. Teamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members.

Minimum Qualifications

1. Reasoning and Development: Ability to deal with practical problems and implement appropriate solutions.
2. Mathematical Development: Ability to perform basic math such as: adding, subtracting, and dividing all units of measure.
3. Language Development: Ability to read product manuals and reports, workplace rules and procedures; using correct English; Speak with poise and confidence and/or effectively deal with customers.
4. Computer and Software Applications Knowledge or Skills: Basic proficiency with the following Microsoft Office applications: Word and Excel. Ability to learn and use our inventory (Parts on Hand), ordering (ReQlogic), and project management (Fix It Book) systems.
5. Education: High School Diploma or equivalent required.