Scheduling Supervisor

Job Description

JOB DUTIES /KNOWLEDGE

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• Arrange/organize schedules for clients and patients in line with healthcare plans, needs of the patient, and availability of the healthcare professional that will care for the patient.
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• Create daily schedules for home care nurses & therapist
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• File patient information, answer telephone calls
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• Maintain and update all computerized appointment schedules on a regular basis
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• Address all client questions and issues completely and efficiently
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• Run reports to monitor field staff productivity, missed visits, schedule, etc.
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• Data enters clinical notes into EMR for visits performed by clinical vendors
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• Train and Manage scheduling coordinators
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• Tracks submission of all paper documentation from field staff and informs Clinical Manager if not received within prescribed time frame
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• Scans incoming paper documentation into the patients record.
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• Communicates effectively to other professionals within the agency and the patient’s physician and vendors
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• Treats patients with dignity and respect and maintains a non-discrimination policy
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• Collaborates with clinical and business staff, other agency departments and outside agencies to assist in achieving agency goals
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• Assists in the performance of aide Exception Audits and resolution of Conflict Reports as directed by the Administrator.
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• Adheres to the agency’s Code of Conduct
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• Performs other related duties as assigned.
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QUALIFICATIONS

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• High School graduate
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• Minimum of 5 years of scheduling experience in a Certified Home Health Agency (CHHA), specifically scheduling nurses and therapists .
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• HCHB experienced preferred
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• Supervising experience preferred
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• Proficient in Microsoft Word and Excel
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• Excellent verbal and written communication skills
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Job Type: Full-time

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Ability to Commute:

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• Flushing, NY 11354 (Required)
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Work Location: In person

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Monday- Friday

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Pay: $62,400.00 - $72,800.00 per year

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Benefits:

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• 401(k)
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• Dental insurance
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• Health insurance
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• Paid time off
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• Vision insurance
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