Bilingual Customer Service Representative

Bilingual Customer Service Representative

4+ month contract

McKinney, TX (Onsite)

Job Posting Description:


We are seeking a motivated and enthusiastic HR Coordinator to join our HR team. This position offers a unique opportunity to gain hands-on experience in all functional areas of human resources, including recruitment, onboarding, employee relations, payroll, and training. The ideal candidate will be service-minded, detail-oriented, proactive, and eager to learn about the HR field.

Job Summary:


The HR Coordinator plays a vital role in supporting the Human Resources department by facilitating various HR functions and initiatives. This position involves assisting with the recruitment process, coordinating onboarding and training programs, maintaining employee records, and ensuring compliance with labor regulations. The HR Coordinator serves as a point of contact for employees regarding HR-related inquiries and supports the development of HR policies and procedures. Strong organizational skills, attention to detail, time management, and excellent communication abilities are essential for success in this role. The HR Coordinator collaborates closely with HR management and other departments to foster a positive workplace culture and support employee engagement and retention.

Key Responsibilities:

Recruitment Support:

• Assist in the recruitment process by providing Workday support to managers.
• Manage background and drug screen processing to ensure candidates move through the recruiting process in a timely manner.

Onboarding:

• Facilitate the onboarding process for new hires, including auditing new hire paperwork and conducting orientation and onboarding calls.
• Ensure a smooth transition for new employees by providing necessary resources and information about company policies and culture.

Employee Relations:

• Serve as a point of contact for employee inquiries regarding HR policies, benefits, and other workplace matters.
• Assist and engage in employee engagement activities and initiatives that promote a positive workplace culture.

HR Administration:

• Support the HR team with administrative tasks, including maintaining employee records, entering data into HR systems, compliance, and preparing reports.
• Assist in preparing and distributing internal communications regarding HR policies and updates.

Training and Development:

• Help coordinate LMS training programs and employee development initiatives.
• Provide LMS support to employees and managers.

Payroll and Benefits Support:

• Answer basic payroll questions related to time and absence, including payment elections and other pay processes.
• Help respond to employee inquiries regarding benefits enrollment and program details.

General HR Support:

• Participate in various HR projects and initiatives, providing support across all functional areas as needed.
• Stay current with HR best practices and contribute ideas to enhance HR processes.

Qualifications:

• Associate's degree in Human Resources, Business Administration, or equivalent work experience in business or customer relations.
• Bilingual Spanish speaking (preferred).
• Strong interest in pursuing a career in human resources.
• Excellent organizational and multitasking skills with a keen eye for detail.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work Monday - Friday between 7am - 7pm CST.
• Workday experience is a plus!

Estimated Min Rate : $14.00

Estimated Max Rate : $21.00

What's In It for You?


We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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