General Clerk

vTech Solution

Job Summary:

The General Clerk III is responsible for performing complex clerical and administrative duties, including high-volume data entry, document preparation, correspondence review, and front desk support. This role requires strong organizational skills, attention to detail, and the ability to handle confidential information with discretion while supporting various administrative functions in a fast-paced environment.

Responsibilities:

Compose general correspondence such as PowerPoint presentations, letters, memoranda, task orders, and reports.
Review correspondence and documents prepared for supervisory approval, identifying and correcting errors.
Perform data entry, maintain records, prepare reports, and manage administrative and clerical tasks including filing and tracking action items.
Manage incoming and outgoing mail, ensuring proper logging, sorting, and timely delivery.
Scan and organize documents related to claims, ensuring accuracy and proper digital filing.
Provide front desk support by greeting visitors, answering phones, managing inquiries, and directing them appropriately.
Receive and review incoming correspondence and telephone calls, perform research, and prepare appropriate replies.
Assist with preparation of special reports by gathering facts and ensuring data accuracy.
Respond timely and accurately to inquiries not requiring technical knowledge, referring others as necessary.
Follow established policies and procedures and perform additional duties as assigned.
Exercise discretion when handling confidential information and maintain various files related to program activities.

Required Skills & Certifications:

High school diploma or equivalent (G.E.D.).
Minimum of five years of professional administrative experience including high-volume data entry and clerical tasks.
Strong proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
Knowledge of grammar, spelling, punctuation, and correspondence formats.
Effective oral, written, and electronic communication skills.
Ability to handle confidential and sensitive information with discretion.
Strong organizational skills with attention to detail and ability to manage multiple tasks and deadlines.

Preferred Skills & Certifications:

Experience in research and report formulation.
Prior experience in front desk or customer service roles.

Special Considerations:

Must report in-person to the designated office location five days per week.
Ability to work up to eight hours per day on-site.
Must maintain confidentiality and discretion in handling sensitive information.

Scheduling:

Five days per week, up to eight hours per day, on-site schedule.

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Vacancy posted 7 hours ago

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