Sr. Account Manager

WebMDisanEqualOpportunity/AffirmativeActionemployeranddoesnotdiscriminateonthebasisofrace,ancestry,color,religion,sex,gender,age,maritalstatus,sexualorientation,genderidentity,nationalorigin,medicalcondition,disability,veteransstatus,oranyotherbasisprotectedbylaw. RoleOverview: We’relookingforanexperiencedandmotivatedclientservicesprofessionaltojoinourAccountManagementteam.Youwillberesponsibleforbuildingandmaintainingstrongcustomerrelationships,actingastheday-to-dayleadonassignedaccounts,andensuringthetimelyandsuccessfuldeliveryofoursolutionsaccordingtocustomerneedsandobjectives. Thisjobisforyouifyouareanorganizedindividual,havetheabilitytomanagemultiplepriorities,excelinadeadline-drivenenvironment,andhavestrongcommunicationandpersuasionskillswiththeabilitytopivot.Youwillalsohavedemonstratedefficienciesinprojectmanagement,timelineexecution,andteammentorship. WhatMakesThisJobAmazing: You’llbecomepartofourhigh-performing,andclose-knitaccountteam Youwillfunctionastheday-to-dayleadonyourbookofbusiness Thisisafull-timepositionthatoffersacompetitivesalary,equity,andbenefits. Weguaranteeyouwilllearnatremendousamountinashorttime.Forthosewhovalueandexcelintransparent,high-intensity,andhigh-impactenvironments,thereissignificantopportunityforadvancement. RoleResponsibilitiesinclude,butarenotlimitedto: AccountManagement Day-to-daypartnershipandcollaborationwithalldepartmentsfromsaletoexecutionandlaunch Buildandmaintainstrongclientrelationships,includingonsitepresenceasneeded Supportregularclient-facingcommunicationsandadheringtoclientcommunicationstandardsbypreparinganddistributingkickoffmaterials,clientstatusreports,contactreports,MLRmeetingsandfollowups,etc. EnsurethetimelyandsuccessfuldeliveryofMedscapesolutionsincollaborationwithcustomerneedsandobjectives Supportoverallclientsatisfactionbyprovidingthehighestcalibercustomer-serviceexperience Demonstratedclientmanagementexpertise,presentationskills,andMedscapeproductvaluearticulation ExhibitathoroughunderstandingofMedscapeprocesstoachieveoptimumefficiencyandspeedtomarket Demonstratecomprehensiveunderstandingofrevenuedeliveryandsupportingoverallteamrevenuegoals Demonstratedabilitytocommunicate,present,andinfluencecrediblyatalllevelsoftheorganization,includingexecutives Abilitytoanalyzeandimproveinternalprocessesandengagewithcompany-wideinitiatives OwndevelopmentprocessandimprovementsforassignedPharmasorBrandsSupportongoingPharmaorBrandtraining Clienttravelasrequired ProjectManagement CollaboratewithinternalteamsincludingProjectManagersthroughoutthedevelopmentlifecycletoensureoverallprojecthealth,includingassetreview,internalkickoffmeetings,Clientreviews,qualitychecks,etc. PartnerwithSalestohelpmeetclientandinternalgoalsandimproveoverallbusinessperformance Focusonhigh-qualityclientdeliverablesanderror-freelaunches Demonstrateoverallprocesscomplianceandmastery Qualifications: 4-yearBachelor’sdegreepreferredorwillconsiderrelatedexperience. Minimumof5yearsofexperiencewithacombinationofdigital,agencyandhealthcareexperienceinanaccountmanagementorprojectmanagementbackground ExperienceintheMedicalCommunicationsorMedicalAffairsindustry(preferred) Salaryrange: $90,000-$95,000 BonusEligible: Thispositionisalsoeligibleforadiscretionarycompanybonus,baseduponbusinessresults. Benefits Employeesinthispositionareeligibletoparticipateinthecompanysponsoredbenefitprograms,includingthefollowingwithinthefirst12monthsofemployment: HealthInsurance(medical,dental,andvisioncoverage) PaidTimeOff(includingvacation,sickleave,andflexibleholidaydays) 401(k)RetirementPlanwithemployermatching LifeandDisabilityInsurance EmployeeAssistanceProgram(EAP) Commuterand/orTransitBenefits(ifapplicable) Eligibilityforspecificbenefitsmayvarybasedonjobclassification,schedule(e.g.,full-timevs.part-time),worklocationandlengthofemployment. #J-18808-Ljbffr WebMD LLC