Dealer Services Outside Coordinator II

Company Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Account Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Job Description

This position coordinates the operational movement, staging, and sale readiness of vehicles throughout the auction process while supporting Dealer Services and Auction Operations teams. The role ensures efficient vehicle flow, inventory organization, workforce coordination, and operational execution to deliver a seamless auction experience for both internal teams and customers.

Key Responsibilities

• Coordinate the movement of vehicles through the sales lane, auction block, and post-sale parking areas to ensure efficient operations.
• Oversees battery/jump-start operators, and push-truck operators to maintain safe and effective vehicle flow.
• Monitor inventory levels, vehicle locations, and operational priorities to ensure vehicles are properly staged and sale-ready.
• Verify vehicles are operational and coordinate towing, service, or reconditioning support when necessary.
• Partner with Check-In, Recon, Lot Operations, Transportation, and Dealer Services teams to ensure vehicles are accurately tracked, organized, and prepared for sale.
• Assist Dealer Services by supporting inventory management, sale-day readiness, issue resolution, and dealer inquiries related to vehicle status and operational services.
• Investigate and resolve operational issues that may impact vehicle movement, sale readiness, or auction efficiency.
• Participate in daily operational meetings and support continuous improvement initiatives.
• Promote and maintain compliance with all safety, operational, and company policies and procedures.
• Perform other duties as assigned and work overtime as business needs require.

QUALIFICATIONS
Minimum
High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED
Requires strong computer knowledge
Excellent interpersonal and collaborative skills to work effectively with teams throughout organization
Requires basic vehicle maintenance knowledge

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.