Commercial Loan Servicing Specialist

2 days ago Be among the first 25 applicants This range is provided by Valley Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $65,000.00/yr Additional compensation types Annual Bonus Direct message the job poster from Valley Bank Job Overview The Loan Servicing Specialist will be responsible for escrow processing and analysis, paid loan processing, and payment applications for the loan operations department. Responsibilities include but are not limited to: Research missing or misapplied loan payments. Process loan payment reversals. Provide payoff letters. Handle customer inquiries or research. Assist lenders in resolving customer complaints or issues. Perform maintenance on payment schedules, rates, and billing records. Set up ACH - AFT records. Complete change of address requests. Required Skills Proficient in Excel, Word, and Outlook. Strong verbal and written communication skills. Ability to communicate professionally with peers, management, and customers. Ability to work in a team environment. Ability to handle confidential materials. Ability to meet deadlines and handle stressful situations. Knowledge of federal banking regulations. Required Experience High School Diploma or GED and a minimum of two years of related experience. Additional Details Seniority level: Associate Employment type: Full-time Job function: Finance and Sales Industry: Banking #J-18808-Ljbffr