Administrative Assistant

Job Description

Job Description

Join Nathan Reid Associates, LLC - American Family Insurance, a well-established insurance agency passionate about making a positive impact in the Insurance industry. Located in the heart of OSAGE BEACH, Missouri, we are deeply rooted in the community and committed to providing exceptional service to our clients.

As the Administrative Assistant, you will be an essential part of our team, supporting various administrative tasks and ensuring the smooth operation of our office. Your attention to detail and organizational skills will be vital in maintaining our high standards and delivering outstanding service.

If you are a proactive and self-motivated individual, dedicated to making a difference in the lives of our clients, Nathan Reid Associates, LLC - American Family Insurance welcomes you with open arms. Apply now!

Responsibilities

- Office Support: Provide general administrative support, including answering phone calls, managing emails, and handling correspondence..

- Data Entry: Input and update information in databases, ensuring data integrity.

- Customer Service: Respond to client inquiries in a timely and professional manner, providing excellent customer service.

-Customer Support: Assist clients with filing claims, making payments, getting insurance cards. Assist banks and lenders with declaration pages and updating the insurance policy with their information on the policy.

-Customer Excellence: Calling customers to wish them a Happy Birthday, remind them that their payment is due, answering their general questions.

Requirements

-Professional Dress - Business Casual

- Organization Skills: Strong organizational and multitasking abilities to handle multiple responsibilities simultaneously.

- Communication Skills: Excellent verbal and written communication skills to interact effectively with team members and clients.

- Attention to Detail: Meticulous attention to detail and accuracy in all tasks.

- Technology Proficiency: Proficient in Outlook, Word, Excel, Adobe, DocuSign.

Full Time - Office Position - 35 Paid Hours/Week - 1 Hour Lunch - Monday thru Friday 9AM-5PM - $18/HR - 70 Hours of PTO (earn 7 Hours per month for the first 10 months, then receive all 70 hours up front for the next year at your 1 Year Anniversary.) - 63 Hours of Paid Holidays for 9 Days Off (New Years Day, MLK Jr, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day). No Saturdays, Weekends, or Evenings.

Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Evenings Off###