Accounts Receivable Specialist

Accounts Receivable Specialist

Our client, an Aesthetics and Skincare Solutions company, is looking for an Accounts Receivable Specialist for their Nashville, TN location.

Responsibilities:

• Respond to customer inquiries in a timely and professional manner.
• Review customer credit applications, analyzing for financial risk of company.
• Offer payment plans to customers in order to receive payment for open invoices.
• Work with DNB for credit collections.
• Enter and apply customer payments into the ERP system (electronic and paper-based).
• Retrieve payments from electronic platforms and process physical payments as needed.
• Post approved customer contract deductions accurately and timely to customer accounts.
• Reconcile customer account portals and statements; research and resolve discrepancies.
• Investigate account discrepancies by obtaining and analyzing information from sales, trade promotions, returns, customer service, and customers.
• Coordinate with customers to ensure complete and timely payment.
• Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses.
• Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted accounting practices.
• Support special projects and perform other AR-related duties as assigned.

Requirements:

• Bachelor's degree in accounting (or equivalent).
• 3+ years of experience in accounts receivable, or a customer-focused industry.
• Experience with ERP systems (e.g., Aptean Ross) and Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas).
• Prior experience in accounts receivable or revenue cycle operations.
• Experience reconciling customer portals and managing deductions.
• Experience scanning, organizing, and maintaining electronic documentation.
• Strong customer service orientation with experience interacting with external customers.
• Positive attitude, strong work ethic, and a team player.
• Excellent organizational skills with high attention to detail.
• Unquestionable integrity and personal ethics.
• Ability to adapt and prioritize competing projects.
• Ability to communicate with impact both verbal and written.
• Team-oriented mindset with a willingness to learn.
• Prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment.
• Life sciences / Biotechnology and/or manufacturing industry experience.
• Bachelor's or Associate degree highly preferred.

Why Should You Apply?

• Health benefits
• Referral program
• Excellent growth and advancement opportunities