Senior Client Manager
Virtual Vocations Inc
Managing a high-impact portfolio of key enterprise clients, the full-time Senior Client Manager will drive account growth, advocate for client needs, and translate performance metrics into strategic insights while working remotely. Key responsibilities Independently manage strategic account growth and uncover expansion opportunities in collaboration with Sales Translate complex performance metrics into actionable insights during Business Reviews, partnering with Analytics Act as the chief point of escalation for client issues, building frameworks to enhance client satisfaction Required qualifications Professional experience in Operations, Client Management, Default Management, Risk, or Strategy within debt collection or financial services Ability to convert raw data into actionable business insights and strategic recommendations Proven track record of leading complex, multi-stakeholder business transformations Strong interpersonal skills and a solution-focused mindset Bachelor's degree or equivalent relevant professional experience
Vacancy posted 5 days ago
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