Administrative Services Assistant

Title: Training Data Analyst (aka ASA of Compliance)

Job Overview:
Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

Responsibilities:
Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
Perform quality assurance checks to maintain high standards in training delivery and documentation.
Monitor and report on staff development, including tracking hours of self-development activities.
Produce detailed reports and analyses related to training compliance and effectiveness.
Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:
Bachelors degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
Proven experience in data analysis, project management, and administrative support.
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Excellent organizational and time management skills to meet strict deadlines.
Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
Job Type: Full Time
Expected Hours: 40 per week
Benefits: This position offers a mix of remote work and on-site responsibilities. The incumbent will be expected to work on-site a minimum of three days a week.
Schedule: Flexible at the discretion of the Assistant Director of Training that the incumbent reports to; 8-hour shift.
Work Location: TCI East Tennessee Training Facility in Clinton, Tennessee.
Travel: Minimal travel is expected with this position (less than 10%). Training for this position may occur at one of our established Training Facilities and/or Agency Headquarters.
Duration: This is a long term contract that will not end on 06/30/2027. If the incumbent is performing satisfactorily this contract will be renewed.