Bilingual (English & Korean) Sales Operation Specialist

Sales Operation Specialist

Location: Falls Church, VA (on-site in office) Job Type: Full-time, Permanent Pay: $50,000.00 ~ $65,000.00.

Are you highly organized, detail-oriented, and passionate about supporting sales teams and customers? We're seeking a Sales Operation Specialist who can streamline processes, manage renewals and invoicing, and ensure our customers receive top-tier service. In this role, you'll work closely with both clients and internal teams to drive efficiency, maintain accurate records, and support revenue growth. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact on both customers and the business, we'd love you to apply!

Job Summary: BizFlow is seeking a Sales Operation Specialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below.

What You'll Do:

• Manage the entire license and maintenance renewal process for customers.
• Create and issue invoices for license renewal and services
• Gather and prepare data for invoices.
• Follow up with customers for collections.
• Maintain records of customers and maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional and customer service-oriented environment to promote sales of product licenses.
• Manage weekly reporting, including customer-side requirements and reports for the executive team.
• Support project/professional service including timesheet and charge code management, expense report, monthly financial.
• Coordinate with the sales team on new sales activities.
• Support administrative tasks as needed.
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
• Interact effectively with all levels of management and other employees.

Qualifications:

• Bilingual (Korean & English) is preferred, but not required.
• Prior sales administrative experience is preferred, but not required
• Maintenance renewal experience is preferred, but not required
• Invoicing experience is preferred, but not required
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Microsoft Office, especially excel skill
• Quickly learn new software and applications.

Qualified Candidates Must Be:

• U.S. Citizen or Permanent Resident
• Able to pass a standard background check

Why join us: You'll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact. Whether you're configuring apps, supporting users, or automating workflows with no-code tools, you'll be learning and contributing every day. BizFlow is a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions that streamline operations, accelerate efficiency, and drive real business results. With over two decades of success, BizFlow has earned a reputation for delivering intelligent process automation, workflow optimization, and enterprise solutions to both government and commercial clients. At BizFlow, we're more than a technology companywe're a team of passionate problem-solvers, creative thinkers, and collaboration champions. Our flagship platform, BizFlow M, helps customers build, enhance, and automate business processes with easeno heavy coding required. Whether it's simplifying procurement, optimizing HR workflows, or transforming customer service, BizFlow delivers results with speed and precision. We're proud of our inclusive, supportive, and innovative cultureone where every team member is empowered to share ideas, grow their skills, and make a meaningful impact. From day one, you'll be welcomed into a collaborative environment that values curiosity, continuous learning, and a strong sense of purpose. If you're looking for a place where your voice is heard, your work is valued, and your growth is a priority, BizFlow is the place for you. Join us and help shape the future of digital transformationone process at a time. BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.