Dock Coordinator

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology , our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.


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The Dock Coordinator is responsible for the overall activities related to inbound and outbound transport and works closely with the Operations team to ensure shipments and deliveries are processed in a timely manner.

Your day will look like this:

• Participate in loading and unloading of transport vehicles.
• When directing truck loads, responsible for ensuring the truck is secure and safe for transport along with guiding other personnel on safe truck loading habits.
• Working alongside Operations, anticipating the inbound and outbound schedule and plan accordingly, ensuring adequate space has been made to accommodate all movements.
• Responsible for receiving all weekly Transfer Orders, ensuring ALL inbound transfers are in CLOSED status the same day of receiving. Notify proper personnel if there are any discrepancies immediately upon arrival.
• Work closely with Operations for event shipping and receiving and assign docks for inbound and outbound shipments.
• Greet and check in drivers/guests and send them to the proper docks or shop location.
• Maintain active communication with truck drivers and demonstrate attention to detail, ensuring they are providing the correct paperwork and receiving the correct paperwork. Ensure drivers are aware of the timeframes provided on the B.O.L.
• Handle transportation documents (Bill of Ladings, Customs Docs, etc.).
• Dispatch all outbound transfer orders and support orders using the Transport Module in the inventory system.
• Communicate and assist departments in accounting for missing gear or any discrepancies.
• Receive all subrental orders in the inventory system by ensuring the proper piece count and documenting any shipping damages. Once received, hand off to the respective department manager to process subrentals for outbound orders.
• Assist the Returns Team with returning and de-prepping tour equipment upon arrival.
• Maintain docks, keeping the areas clean and organized.
• Communicate with the second shift manager concerning night projects to continue or complete for the morning/day shift.
• Identify and eliminate potential risks related to health and safety.
• Monitor the quality of work executed according to Solotech standards.
• Follow all operational procedures to ensure no mistakes are made and all inbound and outbound guidelines are completed according to Solotech standards.
• Participate in the continuous improvement of the department's work practices.
• Other duties as assigned.

Your profile:

Education

• High School Diploma or GED
• Valid driver's license

Experience

• Minimum of 2 years' experience working in a warehouse environment or within the Live Production Industry

Knowledge

• Knowledge of inventory software (an asset)
• Knowledge of Office 365 (Word, Excel, Outlook)
• Basic knowledge of the rental industry in the show business, entertainment, and corporate environment

Requirements

• Excellent leadership skills
• Ability to work under pressure and adapt to change
• Ability to manage several tasks simultaneously
• Ability to analyze and solve problems
• Excellent sense of priorities and schedule management
• Highly developed sense of organization
• Teamwork oriented

Physical Requirements

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to:

• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, carry, reach, lift and push up to 50 lbs.

Work Requirements

• Time will be spent in a warehouse setting
• Time will be spent on event sites
• Environment may be fast paced, hot, cold
• Work hours may vary depending on deadlines and the needs of the Company

Our offer to you:

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off & referral program

Solotech is an equal opportunity employer.