Patient Service Representative

Job Description

Job Description

Job Summary

We are seeking an experienced Patient Service Representative for a temp-to-hire opportunity in Los Angeles, CA. This role is ideal for a healthcare administrative professional with strong patient registration, insurance verification, appointment scheduling, and front office experience in a hospital, outpatient clinic, or medical office setting.

As a Patient Service Representative, you will serve as a key point of contact for patients, helping create a positive and efficient care experience from check-in through check-out. This position offers the opportunity to work in a patient-focused healthcare environment with a collaborative team, supportive leadership, and a pathway to long-term employment for the right candidate.

Key Responsibilities

- Greet patients in person and by phone, provide professional assistance, and help resolve or escalate patient concerns.
- Complete patient check-in and check-out, collect co-payments, issue receipts, and reconcile payments accurately.
- Verify patient demographics, insurance coverage, benefits, referrals, and authorizations using CS-Link/Epic or similar systems.
- Schedule appointments, complete patient registration, and maintain accurate patient records.
- Process patient and provider correspondence while explaining policies, procedures, and services clearly.

Compensation and Benefits

- Pay rate: $26 to $27 per hour.
- Job type: Temp-to-hire.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.