Administrative Services Manager (Confidential Assistant)

Summary

This position is located in the Office of the Librarian.

The position description number for this position is 467088.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flexitime work schedule.

This is a supervisory, non-bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

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Duties

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The incumbent serves as the Administrative Services Manager (Confidential Assistant) to the Librarian and/or Principal Deputy Librarian of Congress (PDLC). This position is located in the Office of the Librarian and is responsible for complex liaison and coordination support, expert research and analysis; and influential advice and guidance in support of the Librarian of Congress, PDLC, Chief of Staff and high-ranking management officials throughout the agency. The position manages all functions for the Librarian and/or PDLC and carries out special projects affecting the Library of Congress. Leads confidential teams performing research and analyses of new and existing programs and projects, which includes collaboration with and supervision of administrative staff in the front office.

Exercises supervisory oversight of administrative staff in the front office by assigning, reviewing, and monitoring work; clarifying priorities; and ensuring that executive-level correspondence, scheduling, communications, and workflow processes meet established standards. Provides ongoing guidance and direction to staff on office procedures, confidentiality requirements, communication protocols, workflow management, and the handling of matters requiring sensitivity and discretion. Develops performance plans, evaluates employee performance, provides coaching and feedback, and identifies developmental needs to enhance staff capabilities. Participates in hiring activities, assists with onboarding and orientation, and ensures that administrative staff have the skills and resources needed to support high-level executive operations.

Under administrative and policy direction from the Librarian and/or PDLC concerning priorities and objectives, the incumbent plans, schedules, and carries out high-level assignments, tasks and special projects. Exercises discretion and judgement in determining whether to broaden or narrow the scope of assignments and projects. Exercises a wide degree of independence and applies authoritative judgement in developing and maintaining relationships with various Library officials, other Federal agencies, and public and private organizations.

Expressing the Librarian's and/or PDLC's views, the incumbent works with senior managers on special projects and assists with the development of long-range management plans that contribute to productive, efficient, and effective implementation of key agency projects and programs. Applies a wide range of qualitative and/or quantitative methods that contribute to the assessment and improvement of complex organizational goals, assists with the development of detailed implementation plans, and monitors progress to goals in Service Units and offices that report directly to the Office of the Librarian.

Researches, gathers and presents information, which can include legislative, project, and program data, and coordinates studies and briefing papers for the Librarian and/or PDLC.

Provides expert research and analysis on complex program issues or problems impacting the Library, the Librarian and/or PDLC and/or the service unit. Information gathered from the research and analysis is used to present viewpoints of the Librarian, ascertain information necessary to follow up with high-ranking officials, and to present background material to the Librarian and/or PDLC for review and response to significant issues raised.

Provides expert advice, authoritative recommendations, and supervisory guidance on matters concerning the Librarian's and/or PDLC's special projects, office priorities, and the management of front office administrative functions. In addition to advising senior leadership, the incumbent exercises supervisory responsibility for administrative professionals assigned to the Office of the Librarian, ensuring that front office operations reflect the standards, priorities, and expectations of the Librarian and/or PDLC.

Performs other duties as assigned.

Requirements

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Conditions of employment

Conditions of Employment

The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: Supervisor Core Competencies

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to provide liaison and coordination activities. **

Knowledge of Administrative Operations Management. **

Ability to supervise a diverse workforce. **

Ability to exercise judgment and discretion. **

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email View email address on click.appcast.io. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at View phone number on click.appcast.io or email View email address on click.appcast.io. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 9-532, an appointee or internal selectee is subject to a one-year supervisory probationary period if this is their first supervisory/managerial position at the Library of Congress. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.