Remote IT Help Desk Agent - Entry-Level Support

Talentoma

Talentoma is seeking a Service Desk Agent to handle password resets, software errors, connectivity questions, and remote access requests. This fully remote role is based in Virginia, USA, with a 40-hour work week and variable shifts. You will respond to user incidents, provide step-by-step guidance, and coordinate with IT teams to restore productivity. You will use Jira Service Management and TeamViewer to observe issues, log thorough notes, and escalate when needed, ensuring a high-quality #J-18808-Ljbffr

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Vacancy posted 3 days ago

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