Area Manager

Job Description

Job Description

Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities. Due to our impeccable reputation, we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!

This position is the leader of a service and sales team comprised of Location Managers, Assistant Managers, Guest Service Managers, Hospitality Relations Managers, FBO Relations Managers, Operations Managers, Lead Guest Service, Guest Service, Lead Drivers, Drivers, Car Washer Detailers and other staff members. This leader is accountable for achieving the area guest service, sales and profitability goals. This role provides direction and leadership to the field area staff while responsible for guest satisfaction and market share within the area geography.

Full-Time Employee Company Benefits

• Employer Paid Monthly Contributions to Dental (L) and Vision for individual FT employees
• Medical - Discounted rates for individual employees
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered through the state (ie California, Hawaii, New Jersey, and New York) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance
• Pharmacy Discount Programs through CVS, Prudent RX & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, and Hinge!
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays (7)
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• View email address on ziprecruiter.com Program Member Ship - thousands of discounts for just about everything!
• Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Access to a full library of hundreds of online professional career training, from sales to software and nearly everything in between

Responsibilities

• Accomplishes area sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned territory
• Achieves area sales operational objectives by contributing area sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and guest-service standards; resolving problems; completing audits; identifying trends; determining area sales system improvements; implementing change
• Meets area sales financial objectives by forecasting requirements
• Establishes sales objectives by creating a sales plan and quota for area in support of national objectives
• Grows and expands guest base by counseling and coaching team members
• Recommends fleet and services by identifying new opportunities, and/or product, delivery, and service changes
• Identify and target group guests that will generate business on behalf of Go Rentals
• Utilize various prospecting resources to solicit and secure business on behalf of Go Rentals
• Follow up on all business inquiries and leads and qualify business to generate revenue to impact performance
• Create and execute account plans for assigned area
• Ensure business operations are covered at all times and make appropriate arrangements to provide coverage that adequately supports all business needs and areas of personal responsibility
• Be present to manage assigned field operations
• Ensure complete compliance with state, federal and local laws as well as compliance with the requirements of the FBO's and hotels in which Go operates or services. Ensure complete compliance to Go Rentals company policies and their enforcement
• All other duties as directed

Required Skills

• Must have a Valid Unrestricted Driver’s License
• 3-5 years of managerial experience
• Experience in Sales and Customer Service
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• Excellent Communication Skills
• Minimum of a high school diploma or GED equivalent
• Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Preferred Qualifications

• Experience in Aviation, Auto Rental, Guest Services, or Hospitality a plus
• Willingness to travel for extended periods
• Smartphone / tablet / technology savvy
• College degree a plus

PAY RANGES: Pay ranges may vary based on multiple factors, including, without limitation, skill sets, education, shift covered, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.

EEO STATEMENT: Go Rentals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  At Go Rentals, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to anti-exclusionary practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential.

AT-WILL EMPLOYMENT DISCLAIMER: Employment with the Company is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

JOB DESCRIPTION DISCLAIMER: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified at any time based on business needs.

BACKGROUND AND DRUG CHECK NOTICE: Any offer of employment is contingent upon completion of a background check and drug test, conducted in compliance with applicable federal, state, and local laws, including fair chance hiring regulations.  Your skills, experience, and perspective are valuable, and we want to empower you to make your mark here with us.

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